Renabel Silva
Manager
Kuwait City
Summary
Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work, and a pleasant demeanor.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Sales Supervisor
Fine Gulf Nutriments
03.2023 - 08.2024
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
Assistant Manager
Alshaya Group
Kuwait City
05.2017 - 02.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Held team members accountable for deadlines, quotas and performance goals.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Restaurant Manager
Al Homaizi Kout Food
09.2007 - 03.2017
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Scheduled front and back-of-house staff strategically to deliver customer service levels for fluctuating demand.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Negotiated with suppliers to secure better pricing, improving restaurant's profit margins.
Education
High School Diploma -
Torres Highschool
Manila 06.1991 - 03.1995
Skills
Goals and performance
Sales team assistance
Channel Management
Sales Coaching
Staff Development
Timeline
Sales Supervisor
Fine Gulf Nutriments
03.2023 - 08.2024
Assistant Manager
Alshaya Group
05.2017 - 02.2023
Restaurant Manager
Al Homaizi Kout Food
09.2007 - 03.2017
High School Diploma -
Torres Highschool
06.1991 - 03.1995
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