Alpine St. Rempohito Subd. Panabo City,Davao del Norte
Summary
Seeking employment with a company where I can use and enhance work skills and experiences in any position for the success of the organization.
Overview
20
20
years of professional experience
Work History
Marketing Associate
Meraki Consumer Goods Trading
10.2022 - Current
Work with possible clients or take care of other public relations duties to promote proper company branding
Create promotional strategy and content
Receive customer feedback as well as to attend trouble shoots
Inspect levels of business supplies and raw material to identify shortages
Record daily deliveries and shipments to reconcile inventory
Developed marketing strategies and resolved problems to drive sales
QA Tester
ISI Tele Trade
04.2021 - 09.2022
Collaborate with QA Engineers to develop effective strategies and test plans
Execute test cases (manual or automated) and analyze results
Evaluate product code according to specifications
Create logs to document testing phases and defects
Report bugs and errors to development teams
Help troubleshoot issues
Conduct post-release/ post-implementation testing
Work with cross-functional teams to ensure quality throughout the software development life cycle.
Airport Representative / Concierge
Holiday Inn & Suites Makati
04.2013 - 03.2018
To ensure that all arriving guests with transportation arrangement will be meet and greet at the airport
To direct guest in their respective hotel cars and assist them in loading their luggage
To represent the hotel in case of walk in guests and assist them to have a car arrangement going to the hotel
To represent the hotel on any airport concerns
Responsible for the scheduling of the airport representatives
Responsible in ensuring that all terminals will be manned depending on the arrival list provided.
Concierge /Airport Representative
Best Western Premiere F1 Hotel
10.2012 - 03.2013
To greet customers, direct them to check-in desk, carry customer’s baggage to and from their cars, and educate guest on content and features of their hotel rooms
To help in all inquiries and booked transportation for their departure as needed
To store guest luggage after checked out are not leaving immediately as well as arrange for local transportation when requested
Fully aware of all functions for day and make signage for daily events
Ensure that always read endorsement before and after shift
Managed front office operations of busy hotel, delivering 5-star service to cultivate loyalty and satisfaction
Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies
Marketing Assistant
ISI Teletrade Inc
05.2008 - 08.2012
Reports directly to the Regional Manager
Assumes tasks and projects assigned by the Regional Manager
Handles daily administrative duties required in the daily operation
Responsible in developing creative ways to promote the products and services of the company
Provides input of photographs and videos for publication in the company website.
Concierge
Hilton Dubai Creek Hotel, Bell
05.2004 - 02.2005
Delivers and picks up guest baggage as assigned by the team leader
Valet parks guests and visitor cars when necessary
Open and closes car doors for guests whenever the opportunity arises
Load and unload guest’s luggage for arriving and departing guest.
Bell Service/Doorman
Diamond Hotel Philippines
05.2003 - 03.2004
Attends hotel and departmental training sessions as scheduled to improve skills and knowledge
Maintains positive guest and colleague interactions with good working relationship
Fully aware of all functions for the day
Conveys a general feeling of well being and diplomacy with guests all at all times
Takes message for guest and deliver news papers every morning
To be knowledgeable and promote/upsell Rooms, F&B outlets and other facilities/programs whenever opportunities arises
Education
Bachelor of Arts - Psychology
San Sebastian College (undergrad)
Metro Manila
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Espiritu Santo Parochial School
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San Rafael Parochial school
Skills
Computer Skills
Basic learning skills in all Microsoft office applications