Open To Work
RELLENE JUERELL REYES, LPT VA
College Graduate
Botolan,ZMB
Summary
Diligent Cold Calling & Appointment Setting (Real Estate) with solid foundation in cold calling and lead generation. Demonstrated success in converting potential leads into clients and maintaining high engagement rates. Proven ability to communicate effectively and adapt to dynamic environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Cold Caller
VA Dispatch
05.2025 - 12.2025
- Initiated outbound calls to generate leads and build client relationships.
- Real Estate Appointment Setting
- Pre-foreclosure
- Conducted market research to identify potential clients and target demographics.
Customer Service Associate
AM Virtual Sourcing International
01.2020 - 01.2021
- Managed 80+ daily customer calls and responded to client inquiries with professionalism.
- Updated client databases and scheduled appointments for real estate agents.
- Ensured accurate record-keeping and smooth communication between clients and the sales team.
- Resolved customer inquiries through phone and email communication
- Provided product information and troubleshooting support for diverse client needs
Administrative Aide
Provincial Engineer’s Office
01.2017 - 01.2019
- Prepared and organized official documents and reports.
- Supported office operations, scheduling, and data management tasks.
- Maintained digital and physical filing systems for project records.
- Coordinated office activities to enhance workflow efficiency and support project timelines.
- Managed scheduling and logistics for meetings, ensuring optimal resource allocation and participant engagement.
Education
Bachelor of Science - Customs Administration
Lyceum Subic Bay
Subic Bay Freeport Zone, Province Of Zambales, Philippines04-2016
Certificate of Professional Education
President Ramon Magsaysay State University
Iba, Province Of Zambales, Philippines03-2024
Skills
- Email & Calendar Management
- Data Entry & File Organization
- Internet Research & Lead Generation
- CRM Updates & Google Sheets
- Customer Communication & Appointment Setting
- Time Management & Team Collaboration
- Confidence building
- CRM navigation
- Patience and persistence
- Stress tolerance
Certification
- 5 days Real Estate Cold Calling Training Program- October 2025
- Computer Skills Development Training- April 2025
- International Seminar on Leadership & Office Administration- April 2025
- Licensed Professional Teacher - February 2025
Language
English
Upper intermediate (B2)
Tagalog
Upper intermediate (B2)
Timeline
Cold Caller
VA Dispatch
05.2025 - 12.2025
Customer Service Associate
AM Virtual Sourcing International
01.2020 - 01.2021
Administrative Aide
Provincial Engineer’s Office
01.2017 - 01.2019
Bachelor of Science - Customs Administration
Lyceum Subic Bay
Certificate of Professional Education
President Ramon Magsaysay State University
References
- Sarah Mae, Fajutrao, Founder of VA Dispatch, +639264488567
- Mike, Achacoso, Engineer III of P.E.O, +639287860108
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteTools & Software
- Google Workspace (Docs, Sheets, Gmail)
- Microsoft Office
- Canva
- Trello
- Zoom
- Slack
- Notion
- Vicidialer