RELI VALENZUELA
Summary
Highly personable and organized professional skilled in fostering teamwork, motivating team members, and achieving common goals. Demonstrates strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating a collaborative atmosphere that enhances productivity and delivers impactful results.
Overview
28
28
years of professional experience
1
1
Certification
Work History
TEAM LEADER
Saudi Airlines Catering
Jeddah, Saudi Arabia
12.2013 - Current
- Preparing food and set-up buffet in Alfursan Lounge
- Assemble to VIP flight like Arabasco, Jet Aviation and Alphastar Company
- In charge of preparation of equipment used in flight or aircraft
- Taking order of client
- Settle the bill of client
- Keep track of inventory
- Preparing flight food for VIP, First Class, Economy and Crew (tray set-up)
- Responsible for checking good quality of food and beverage
- Maintain food presentation on the buffet filled the buffet as needed
- Clean dishes/Clean tables
- Served food to guest of events
- Prepared food and beverages
- Handed out a variety of food at different stations around the buffet
SENIOR WAITER
Bushido Japanese and Restaurant Lounge George V Entertainment, Ritz Carlton Hotel
Manama, Bahrain
04.2009 - 04.2013
- Team Leader
- Section Holder
- Serve VIP (very important person)
- Responsible for setting the bill
- Escort customers to their tables
- Present menus to patrons and answer questions about menu items, making recommendation upon request
- Inform customer of daily specials
- Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Serve food and/or beverage to patrons; prepare and serve specialty dishes at tables as required
- Bring wine selections to table with appropriate glasses, and pour the wine for customers
- Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Check with customers to ensure that they are enjoying their meals and take action in any problems
- Removes dishes and utensils; clean and dust tables and chairs; fills sugar, salt and container; sweep floors
- Assists in setting up and taking down tables and chairs; places clean utensils and napkins on tables
- Assists in setting up for banquets or special functions
- Perform related work as required
- Assisted Assistant Managers in preparing work schedules
- Produces engaging fliers, postcards and mail pieces to increases company awareness
- Provided friendly customer service to new and current customers
- Participated in monthly staff meetings and training sessions
SERVICE CREW
Kentucky Fried Chicken
Doha, Qatar
06.2006 - 06.2007
- Take order
- Process bill
- Greeted customers and provide excellent customer service
- Promptly and empathetically handle guest concerns and complaints
- Operated the drive-through window and sales register quickly and efficiently
- Maintain high standards of customer service during high-volume, fast paced operations
- Prepared fountain drinks and ice cream
- Received a delivery items
- Assembled food orders while maintaining appropriate portion control
- Preparation or marination of chicken
- Maintained clean and safe environments including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
RECEIVING CLERK/ STOCKER
Crossing Department Store
City, Metro Manila, Philippines
08.2000 - 05.2006
- Responsible for the filling of all the controlled documents of the Departments Register documents from both internal and external sources
- Responsible for the filling of all controlled documents of the Department
- Responsible for the filling and safekeeping of highly confidential files and memo
- Ensure timely processing and return of documents
- Transmit documents to both internal and external destinations
- Archiving and archive retrieval
- Preparing request to Supplier quotations comparison’s
- Encoding material description, specification and price list given by the Purchaser
STOCKMAN
SM Manila
City, Manila
02.2000 - 07.2000
- Responsible in receiving stocks
- Responsible in filling a return damage order
- Responsible in making inventory report
- Responsible in first in first out procedure
STEWARD
Diamond Hotel
Ermita, Manila
07.1999 - 12.1999
- Responsible for maintaining the dishwasher area clean
- Maintaining the kitchen equipment in working condition at all times
- Cleaning the kitchen
- Knowledge in using chemical used for Chemical Dishwasher Machine
SERVICE CREW
Chow King Restaurant
Manila, Philippines
01.1997 - 07.1997
- Take of order of the customers
- Dispatching of orders
- Cleaning of tables and floors
- Customer care: assisting customers
- Night Reliever
Education
Bachelor of Science - Hotel & Restaurant Management
Southeast Asian College, Inc.
01.1998
Skills
- Teamwork and collaboration
- Adaptive learning
- Customer service
- Shipping and receiving
- Willing to learn
- Cleaning and sanitizing
Certification
- Certificate in Executive Training Consultant, 07/18/01, Manila, Philippines
- Certificate of Achievement in Jose Cuervo Tequilla, 09/30/09, Manama, Kingdom of Bahrain
- Certificate in Bahrain International Air Show, 01/19/12-01/21/12, Manama, Kingdom of Bahrain
- Certificate of Appreciation, 2013, Sulmaniya, Bahrain
Timeline
TEAM LEADER
Saudi Airlines Catering
12.2013 - Current
SENIOR WAITER
Bushido Japanese and Restaurant Lounge George V Entertainment, Ritz Carlton Hotel
04.2009 - 04.2013
SERVICE CREW
Kentucky Fried Chicken
06.2006 - 06.2007
RECEIVING CLERK/ STOCKER
Crossing Department Store
08.2000 - 05.2006
STOCKMAN
SM Manila
02.2000 - 07.2000
STEWARD
Diamond Hotel
07.1999 - 12.1999
SERVICE CREW
Chow King Restaurant
01.1997 - 07.1997
Bachelor of Science - Hotel & Restaurant Management
Southeast Asian College, Inc.