Regine Mylah Lumentac
Sevilla, Bohol,Philippines, Region VII
Summary
Motivated individual demonstrating diverse experience across customer-facing and administrative roles. Adapts to changing environments through proactive problem-solving and teamwork. Eager to contribute to HR functions while supporting organisational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Independent Sales Representative/ Avon Dealer
Avon
Tagbilaran
12.2023 - Current
- Managed customer orders and monitored inventory levels for beauty and personal care products to ensure timely fulfilment.
- Facilitated payment collection and organised product deliveries to enhance customer satisfaction.
- Cultivated customer relationships through tailored recommendations and effective after-sales support.
Student Intern- HR Department
Labb Construction Development Inc.
Tagbilaran City
02.2026 - 03.2026
- Managed and organised company records and employee documentation, providing administrative support and coordinating tasks to streamline operations.
- Developed SOPs, reports, and manuals to standardize workflows, and handled financial transactions such as bank deposits and payroll-related tasks with accuracy and accountability.
- Collaborated with management and team members on project needs, organising materials and facilitating communication to ensure clarity and accuracy in deliverables.
- Organised and archived documents to improve retrieval systems and support operational productivity.
Student Intern - Training, Skills, & Development
Metro Psych Facility
Mandaue City, Cebu
01.2026 - 02.2026
- Supported patients in daily routines, facilitated therapeutic and group activities, conducted observations to inform case studies and reports.
- Guided patients through scheduled activities, ensuring a safe, structured environment that encouraged active participation and engagement.
Office Aide
Holy Name University
Tagbilaran
07.2022 - 11.2025
- Assisted in organizing, cataloging, and shelving books, as well as issuing, returning, and recording borrowed materials
- Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.
- Supported administrative tasks such as document sorting, inventory tracking, and record updating, while demonstrating strong time management and developing customer service and organizational skills.
- Handled confidential information with discretion, maintaining trust and integrity within the office.
- Answered incoming calls, redirecting them to appropriate departments, enhancing communication flow.
Online Reseller
Self-Employed
08.2020 - 12.2022
- Managed online product listings, customer inquiries, and order processing on social media and e-commerce platforms to enhance user experience.
- Promoted products and fostered customer relationships, contributing to increased sales and satisfaction.
- Addressed complaints with calm communication and effective problem-solving, ensuring customer retention.
Education
Bachelor of Science - Psychology
Holy Name University
Tagbilaran, BOH01-2026
Skills
- Customer service excellence
- Customer service
- Proactive outreach
- Administrative support
- Time management
- Teamwork and collaboration
- Communication skills
- Effective listening
- Interpersonal communication skills
Languages
English
Upper Intermediate
B2
Certification
- Civil Service Professional Eligibility
- FROM CAMPUS TO CORPORATE: HOW TO BECOME A FUTURE-READY HR LEADER SEMINAR
- PRE-EMPLOYMENT ORIENTATION SEMINAR
- BASIC LIFE SUPPORT SEMINAR
- PSYCHOLOGICAL FIRST AID (PFA) TRAINING
Timeline
Student Intern- HR Department
Labb Construction Development Inc.
02.2026 - 03.2026
Student Intern - Training, Skills, & Development
Metro Psych Facility
01.2026 - 02.2026
Independent Sales Representative/ Avon Dealer
Avon
12.2023 - Current
Office Aide
Holy Name University
07.2022 - 11.2025
Online Reseller
Self-Employed
08.2020 - 12.2022
Bachelor of Science - Psychology
Holy Name University