Regine Veloria
Angono, Province of Rizal
Summary
Dynamic and dedicated professional with extensive experience at Bite Diner, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for strong multitasking skills and maintaining cleanliness standards, ensuring a welcoming environment while efficiently processing orders.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
7
7
years of professional experience
Work History
Crew Member
Bite Diner
09.2020 - 07.2021
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
Yoshimeatsu Shaw Boulevard
02.2020 - 03.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Cashier/Crew Member
VFF Job Solutions Manpower Inc.
08.2017 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/Crew Member
VFF Job Solutions Manpower Inc.
02.2016 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Waitress
Scrapyard Cafe & Restaurant
05.2014 - 04.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Sorsogon National High School
Sorsogon, Province Of Sorsogon, Philippines03.2014
Skills
- Order processing
- Cash handling
- Food preparation
- Point of sale operation
- Customer service
- Supply management
- Time management
- Effective communication
- Cleanliness standards
- Attention to detail
- Multitasking and organization
- Teamwork and collaboration
Timeline
Crew Member
Bite Diner
09.2020 - 07.2021
Crew Member
Yoshimeatsu Shaw Boulevard
02.2020 - 03.2020
Cashier/Crew Member
VFF Job Solutions Manpower Inc.
08.2017 - 09.2019
Cashier/Crew Member
VFF Job Solutions Manpower Inc.
02.2016 - 05.2017
Waitress
Scrapyard Cafe & Restaurant
05.2014 - 04.2015
High School Diploma -
Sorsogon National High School
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