Regine Rosales Carlos
San Jose
Summary
Business operations and catering services professional with experience managing small-business workflows and coordinating events. Strong background in customer service, client communication, inventory management, administrative support, and accurate data entry. Proven organizational skills supporting reliable execution of day-to-day operations and events while maintaining cleanliness and food safety standards.
Overview
2
2
Languages
1
1
Certification
17
17
years of professional experience
Work History
Owner / Catering Services Operator
Rhys & Rhyzie Catering Services
01.2019 - Current
- Coordinate catering services for customers and events.
- Assist with food preparation, service, and event setup.
- Communicate with clients regarding event requirements and service arrangements.
- Maintain cleanliness and organization of work and service areas.
- Controlled expenses and allocated financial resources to reach budget goals.
- Negotiated contracts with suppliers, securing cost-effective deals and improving profit margins.
- Cultivated a loyal customer base by delivering exceptional after-sales support and handling complaints effectively.
- Delegated tasks and monitored performance and workflow to meet daily demands.
- Led a team of employees, fostering a culture of excellence, teamwork, and continuous improvement.
- Managed financial accounts, including budgeting, forecasting, and tax compliance, to optimise fiscal performance.
- Conducted regular competitor and market analysis to stay updated on activities, opportunities and threats.
- Coordinated logistics and inventory management, ensuring timely delivery of products and services.
- Delivered innovative marketing campaigns through email newsletters, mailings and social media.
- Developed a comprehensive online presence through website optimisation and social media engagement.
- Reviewed inventory and sales reports to inform purchasing strategy and replenishment needs.
Owner / Business Operator
Rhyzie Andreigh Dry Goods Trading
01.2013 - Current
- Run daily operations for thrift and dry goods retail store.
- Help customers with product enquiries and purchase choices.
- Track inventory sales and restock business supplies for smooth service.
- Keep store areas tidy, organised, and clean for customers.
Student Assistant
Central Bicol State University of Agriculture (CBSUA)
01.2010 - 01.2013
- Encoded and organised student information and records.
- Assisted students and enrollees with basic enquiries and registration-related concerns.
- Accepted and assisted enrollees during school registration activities.
- Located and retrieved student files and documents.
- Covered front desk staff, greeting guests in polite and professional manner.
- Assisted students with registration and enrolment processes, enhancing their university experience.
- Maintained confidentiality of student records, adhering to data protection regulations.
- Used database and data entry software to update student information.
Housekeeping Trainee (OJT)
Villa Caceres Hotel (VCH)
Naga City, Camarines Sur, Philippines
10.2012 - 11.2012
- Cleaned and prepared hotel guest rooms.
- Made beds and arranged room linens.
- Maintained the cleanliness and orderliness of guest rooms.
- Assisted with general housekeeping duties.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
Education
Bachelor of Science - Agri-Eco Tourism Management
Central Bicol State University of Agriculture (CBSUA)
2013
Secondary Education -
Central Bicol State University of Agriculture (CBSUA)
2009
Primary Education -
San Jose North Elementary School (SJNES)
2005
Skills
- Customer service and client assistance
- Housekeeping and sanitation
- Administrative support
- Data entry and records management
- Customer reception
- Small business operations
- Catering and food service
- Organization and time management
- Team collaboration
- Independent work
- Event coordination
- Inventory management
- Client communication
- Food safety
Certification
- Deal with Intoxicated Guests NC II
- Providing Housekeeping Services NC II
- Providing Guest Room Services NC II
- Introduction to Food and Beverage Services NC II
- Using English Expression Related to Areas of Most Immediate Relevance (English Language A2 Level)
- Pre - Employment Orientation Seminar
Languages
English
Filipino
Timeline
Owner / Catering Services Operator
Rhys & Rhyzie Catering Services
01.2019 - Current
Owner / Business Operator
Rhyzie Andreigh Dry Goods Trading
01.2013 - Current
Housekeeping Trainee (OJT)
Villa Caceres Hotel (VCH)
10.2012 - 11.2012
Student Assistant
Central Bicol State University of Agriculture (CBSUA)
01.2010 - 01.2013
Bachelor of Science - Agri-Eco Tourism Management
Central Bicol State University of Agriculture (CBSUA)
Secondary Education -
Central Bicol State University of Agriculture (CBSUA)
Primary Education -
San Jose North Elementary School (SJNES)