Regina Lei Torrejos
Call Center Agent
Santa Maria, Province Of Bulacan
Summary
Problem solver with a good work-ethic and brings strong communication skills in each problem presented. Can easily adapt to fast pace environments. Connects with customers building trust and handle objections.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Call Center Agent/Financial Advisor
Concentrix
Quezon City
10.2024 - Current
Supervisor
2838 Tea & Café
09.2024 - 09.2024
President
Nazarenus Chapel Youth
01.2022 - 01.2023
Member
The BulSU Journalism Society
01.2019 - 01.2023
Content Writer and Video Editor
Balisong Channel
07.2022 - 08.2022
Creative Team
Balisong Channel
07.2022 - 08.2022
Education
Bachelor of Arts - Journalism
Bulacan State University - Main Campus
Guinhawa, City of Malolos, Bulacan06.2023
High School Diploma -
St. Paul College of Bocaue
Igulot Bocaue, Bulacan04.2019
High School Diploma -
St. Paul College of Bocaue
Igulot Bocaue, Bulacan04.2017
Skills
- Fluency in Tagalog and English
- Proficiency in Writing Tagalog and English
- Communication Skills
- Adaptability
- Efficient
- Ability to adjust within teams
- Good Time Management
- Multi-tasking
- Video Editing - Canva and Adobe Premiere
- Video production
- Fact-Checking
- Media Literacy - Social Media (X, Facebook, Youtube, Twitch, and Tiktok)
- Computer Literacy - MS Word, MS Excel, MS Powerpoint, and Adobe Acrobat
- Typing Skills = 80 wpm
- Passion in Gaming and Live Streaming Space
Certification
Difference Maker Award Best Return to Financial Health Awardee
Timeline
Certificate of Appreciation Promoter NPS Survey
08-2025
Certificate of Appreciation Best Return to Financial Health Awardee
08-2025
Certificate of Appreciation Best Return to Financial Health Awardee
07-2025
Difference Maker Award Best Return to Financial Health Awardee
04-2025
Call Center Agent/Financial Advisor
Concentrix
10.2024 - Current
Supervisor
2838 Tea & Café
09.2024 - 09.2024
Content Writer and Video Editor
Balisong Channel
07.2022 - 08.2022
Creative Team
Balisong Channel
07.2022 - 08.2022
President
Nazarenus Chapel Youth
01.2022 - 01.2023
Member
The BulSU Journalism Society
01.2019 - 01.2023
Bachelor of Arts - Journalism
Bulacan State University - Main Campus
High School Diploma -
St. Paul College of Bocaue
High School Diploma -
St. Paul College of Bocaue
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