Experienced TEFL teacher and digital project manager with a strong background in educational program design, classroom management, and digital marketing. Proven track record in enhancing student engagement, and managing successful digital campaigns.
Overview
16
16
years of professional experience
1
1
Certification
Work History
TEFL TEACHER - ASSOCIATE LEAD TEACHER
EF Education First Language Schools Ltd.
Brighton
06.2023 - 01.2026
Taught General English across multiple levels (A2-C2), tailoring lessons to learners from a broad range of age groups and backgrounds.
Designed and delivered IELTS and Cambridge exam preparation classes, supporting learners in achieving their target scores for academic and professional purposes.
Developed and implemented ESL curricula that increased student conversational fluency by 30%.
Promoted critical thinking, resulting in a 15% higher student engagement in classroom discussions.
Collaborated with colleagues to create solutions that helped 10% of adult learners overcome specific learning challenges.
Provided constructive feedback that demonstrably improved student performance, as evidenced by consistently positive student evaluations.
DIGITAL PROJECT MANAGER
We Are Social Pte. Ltd.
Singapore
12.2021 - 07.2022
Managed integrated digital campaigns for Samsung APAC, increasing engagement by 18% across social channels.
Led the creation and launch of the agency’s virtual influencer, driving a 30% rise in social followers and brand visibility.
Collaborated with 3D artists, creative technologists, and strategists to launch Plus Company’s NFT website, achieving 95% positive feedback.
Streamlined internal project workflows, reducing project delivery time by 11% through standardized processes and templates.
Oversaw budgets, timelines, and creative execution across multi-market teams, ensuring alignment with strategic brand goals.
PROJECT MANAGER | DIGITAL PRODUCER
EG+ Worldwide Pte. Ltd.
Singapore
08.2016 - 12.2021
Led the production of large-scale regional and global digital campaigns across multiple brands and categories.
Enhanced profitability through efficient budget allocation and cost-saving initiatives, significantly increasing agency margins.
Acquired expertise in Adobe Experience Manager, DoubleClick, Mailchimp, WordPress, and Sizmek, improving campaign delivery efficiency.
Partnered with creative and strategic leads to deliver high-performing digital assets, achieving a 25% faster turnaround time.
Developed risk mitigation and quality assurance processes that reduced project risk by 10%.
SENIOR ACCOUNT MANAGER
Wunderman Pte. Ltd.
Singapore
04.2015 - 08.2016
Led global and regional Xbox campaigns, driving customer engagement and retention through multi-channel activations.
Strengthened client relationships by providing strategic consultation and insights, earning a 95% client satisfaction score.
Delivered integrated promotions and new game launches across Southeast Asia, resulting in increased sales and online engagement.
Delivered integrated promotions and new game launches across Southeast Asia, resulting in increased sales and online engagement.
WEB CONTENT EDITOR
MIMS Pte. Ltd.
Singapore
09.2012 - 03.2015
Identified opportunities to increase the company's revenue by advertising banner spaces on the website, resulting in a substantial 20% growth in overall revenue.
Led the development and implementation of editorial policies and best practices, ensuring high-quality content creation and consistency across the website, which improved user experience and engagement.
Collaborated with the social media team to strategize and implement tactics that promoted social sharing and interactivity on the website, resulting in increased user engagement and brand exposure through social channels.
RETAIL SALES EXECUTIVE
Focus Network Agencies (S) Pte. Ltd.
Singapore
12.2011 - 09.2012
Managed key client accounts, consistently surpassing revenue targets, and driving substantial business growth within the organization.
Achieved a 180% surge in revenue and sales by delivering exceptional, high-level customer care and service delivery.
Processed and managed high volumes of cash, credit, and gift card transactions, ensuring accurate cash drawer reconciliation after each shift.
Created a comprehensive client retention strategy, resulting in a significant 20% decrease in client churn, and increased customer loyalty.
HEALTHCARE DATA ANALYST
Pointwest Innovations Corporation
Manila
10.2009 - 12.2011
Developed clinical rules and integrated them into workflows to improve claims processing accuracy, with measurable results.
Analyzed drug coverage and formulary requirements to ensure operational appropriateness, and reduce coverage exceptions.
Evaluated service requests for potential negative impacts on benefit design, and recommended adjustments to protect plan integrity.
Documented validation criteria and testing outcomes to support deployment, and reduce post-release issue rates.
Education
MASTER OF SCIENCE - DIGITAL MARKETING
University of Brighton School of Business and Law
Brighton, United Kingdom
10.2023
BACHELOR OF SCIENCE - PHARMACY
University of Santo Tomas Faculty of Pharmacy
Manila, Philippines
03.2009
Skills
Teaching
Mentoring
Classroom management
Assessment
Communication
Active listening
IELTS preparation
Technology-enhanced learning
Certification
Qualifi Level 5 Diploma in Teaching English as a Foreign Language
Accomplishments
Promoted to Associate Lead Teacher for strong teaching performance and leadership.