Summary
Overview
Work History
Education
Skills
Traveling and Gaming
Timeline
Hi, I’m

Reginald Calacat

Amazon Data Researcher
Davao

Summary

Results-driven Data Analyst with experience at H&G Supply, skilled in data visualization and statistical analysis. Enhanced decision-making through accurate reporting and optimized data collection methods. Proven problem-solver with strong analytical thinking, effectively communicating insights to stakeholders and improving data quality for impactful business outcomes.

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Experienced with data manipulation, statistical analysis, and data visualization. Utilizes advanced analytical techniques to uncover trends and inform business strategies. Track record of employing critical thinking skills to solve complex problems and deliver meaningful insights.

Analytical Amazon Data Analyst with solid background in data analysis and business intelligence. Known for translating complex data sets into actionable business insights and contributing to strategic decision-making processes. Demonstrated expertise in statistical analysis and data visualization.

Overview

9
years of professional experience
3
years of post-secondary education

Work History

H&G Supply

Amazon Data Analyst/Market Researcher
04.2023 - 03.2025

Job overview

  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Used statistical methods to analyze data and generate useful business reports.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Utilized data visualization tools to effectively communicate business insights.
  • Managed large-scale databases to ensure timely access to critical information for key stakeholders.
  • Optimized data collection methods to enhance quality and volume of data captured for analysis.
  • Provided technical support for troubleshooting analytics and reporting issues.

Six Eleven Global Services

IT Networking Support
10.2020 - 12.2021

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.

Awesome OS

Technical Support Representative
08.2018 - 02.2020

Job overview

  • Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
  • Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
  • Used ticketing systems to manage and process support actions and requests.
  • Escalated high-priority cases promptly to ensure rapid response times for critical situations requiring advanced attention or expertise.

CamFind Philippines

Image Analyst
06.2016 - 02.2018

Job overview

  • Trained junior analysts on best practices in image analysis, improving overall team performance.
  • Designed user-friendly interfaces for proprietary image processing software applications.
  • Conducted thorough research on industry trends to improve company''s competitive edge in image analysis.
  • Enhanced image quality by applying advanced analysis techniques and software tools.
  • Evaluated new technology offerings for potential integration into existing imaging systems and processes.
  • Presented findings from complex image analyses to stakeholders in a clear and concise manner.
  • Mentored entry-level analysts, fostering an atmosphere of growth and continuous improvement within the team.
  • Streamlined image processing workflows for increased efficiency and accuracy.

Education

University of Immaculate Conception
Davao City, Province Of Davao Del Sur, Philippines

Bachelor of Science from Information Technology
04.2009 - 05.2012

University Overview

Skills

Data analysis

Traveling and Gaming

Traveling and Gaming

Travelling around our neighboring country and hopefully around the world. I have traveled Macau, Hong Kong, and within our Country Philippines. 

I like playing games during my day-off or free time when Im not raveling most of the time I play open-world games where you experience a new world and do adventures.

Timeline

Amazon Data Analyst/Market Researcher
H&G Supply
04.2023 - 03.2025
IT Networking Support
Six Eleven Global Services
10.2020 - 12.2021
Technical Support Representative
Awesome OS
08.2018 - 02.2020
Image Analyst
CamFind Philippines
06.2016 - 02.2018
University of Immaculate Conception
Bachelor of Science from Information Technology
04.2009 - 05.2012
Reginald CalacatAmazon Data Researcher