Regina Verdan
Professional Teacher
Muntinlupa City
Summary
A Professional Teacher focused on maximizing student learning potential through diverse instructional strategies and classroom management techniques. Skilled lecturer, discussion facilitator and hands-on leader focused on student success. Excels at meeting and exceeding district standards.
Overview
16
16
years of professional experience
Work History
English Teacher
Prachasuksa School, Thailand
Ayutthaya
10.2018 - 03.2023
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared and implemented lesson plans covering required course topics.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Created and implemented activities to foster critical thinking skills of students.
- Designed and implemented assessments to measure student progress in English language learning.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Coordinated activities to encourage interest in reading.
Workforce Analyst
Ibex Global
Paranaque City
01.2016 - 10.2018
- Optimized schedules, forecasts and other tools to present to management.
- Prepared and maintained reports, dashboards and monthly packages.
- Managed real-time inbound call traffic across multiple contact center locations.
- Provided training on dashboard and package development to team members and management.
- Set and adjusted to schedules to maintain optimal coverage and service levels.
- Managed overtime, shift swaps and break requests.
Customer Service Expert
Ibex Global
Mandaluyong City
09.2007 - 10.2018
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Boosted sales revenue by skillfully promoting diverse service options.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Education
Master of Arts - Educational Management
Pamantasan Ng Lungsod Ng Muntinlupa
Muntinlupa City 10.2022 - Current
Diploma in Teaching - English Education
Pamantasan Ng Lungsod Ng Muntinlupa
Muntinlupa City 04.2001 -
Bachelor of Arts - English Education
Cap College
Makati 04.2001 -
TESOL
American Tesol Institute
Pasig CitySkills
Reading assignments
undefinedCertification
Licensed Professional Teacher
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Master of Arts - Educaional Management
Pamantasan Ng Lungsod Ng Muntinlupa
10.2022 - Current
English Teacher
Prachasuksa School, Thailand
10.2018 - 03.2023
Licensed Professional Teacher
11-2017
Workforce Analyst
Ibex Global
01.2016 - 10.2018
Customer Service Expert
Ibex Global
09.2007 - 10.2018
Diploma in Teaching - English Education
Pamantasan Ng Lungsod Ng Muntinlupa
04.2001 -
Bachelor of Arts - English Education
Cap College
04.2001 -
TESOL
American Tesol Institute
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