Regina Verdan
Professional Teacher
Muntinlupa City
Summary
A Professional Teacher focused on maximizing student learning potential through diverse instructional strategies and classroom management techniques. Skilled lecturer, discussion facilitator and hands-on leader focused on student success. Excels at meeting and exceeding district standards.
Overview
16
16
years of professional experience
Work History
English Teacher
Prachasuksa School, Thailand
Ayutthaya
10.2018 - 03.2023
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared and implemented lesson plans covering required course topics.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Created and implemented activities to foster critical thinking skills of students.
- Designed and implemented assessments to measure student progress in English language learning.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Coordinated activities to encourage interest in reading.
Workforce Analyst
Ibex Global
Paranaque City
01.2016 - 10.2018
- Optimized schedules, forecasts and other tools to present to management.
- Prepared and maintained reports, dashboards and monthly packages.
- Managed real-time inbound call traffic across multiple contact center locations.
- Provided training on dashboard and package development to team members and management.
- Set and adjusted to schedules to maintain optimal coverage and service levels.
- Managed overtime, shift swaps and break requests.
Customer Service Expert
Ibex Global
Mandaluyong City
09.2007 - 10.2018
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Boosted sales revenue by skillfully promoting diverse service options.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Education
Master of Arts - Educational Management
Pamantasan Ng Lungsod Ng Muntinlupa
Muntinlupa City 10.2022 - Current
Diploma in Teaching - English Education
Pamantasan Ng Lungsod Ng Muntinlupa
Muntinlupa City 04.2001 -
Bachelor of Arts - English Education
Cap College
Makati 04.2001 -
TESOL
American Tesol Institute
Pasig CitySkills
Reading assignments
Grammar principles
Student records management
Individualized instruction
Classroom management
Lesson Planning
Child development
Certification
Licensed Professional Teacher
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Master of Arts - Educaional Management
Pamantasan Ng Lungsod Ng Muntinlupa
10.2022 - Current
English Teacher
Prachasuksa School, Thailand
10.2018 - 03.2023
Licensed Professional Teacher
11-2017
Workforce Analyst
Ibex Global
01.2016 - 10.2018
Customer Service Expert
Ibex Global
09.2007 - 10.2018
Diploma in Teaching - English Education
Pamantasan Ng Lungsod Ng Muntinlupa
04.2001 -
Bachelor of Arts - English Education
Cap College
04.2001 -
TESOL
American Tesol Institute