Overview
Work History
Education
Skills
Timeline
Generic

Regie Ann Caburnay

148 Pinagpala Compound Sta Ana Taguig City

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Wishland Software Technology Inc.
09.2022 - 12.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Government Employee

City Government of Mandaluyong
07.2022 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Service Crew

Petrodis Food Corporation (Jollibee Franchise)
04.2019 - 08.2021
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Education

Bachelor of Science - Entrepreneurship

Rizal Technological University
704 Boni Ave Cor Sacrepante, Mandaluyong City
10-2022

Skills

  • Active listening
  • Critical thinking
  • Data entry
  • Maintaining Accuracy
  • Multi-tasking
  • Working unsupervised
  • Responsible

Timeline

Customer Service Representative

Wishland Software Technology Inc.
09.2022 - 12.2024

Government Employee

City Government of Mandaluyong
07.2022 - 09.2022

Service Crew

Petrodis Food Corporation (Jollibee Franchise)
04.2019 - 08.2021

Bachelor of Science - Entrepreneurship

Rizal Technological University

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Regie Ann Caburnay