REENAH LYNNE C. RICAFRENTE
Administrative Role
Cebu City
Summary
Reliable experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
6
6
years of professional experience
Work History
Accreditation Assistant
Maxicare Healthcare Corporation
7 2022 - Current
- Validates requirements submitted by applicants or partners (Agents, Brokers, and Merchants) and ensures correct information is encoded to the database
- Provides the complete collateral upon payment of the accreditation fee and process payment subscription to the external applications used
- Provide and maintain accurate records to daily trackers
- Assists the Training officers during training sessions
- Responds to agent's inquiries and decks newly coded agents to their corresponding Sales Handlers
- Maintains complete stock of all office supplies including proper maintenance of office equipment
- Coordinates with various departments to solve general queries, concerns, and complaints.
Product Development Specialist
Ramon Aboitiz Foundation Inc. (RAFI Micro-Finance, Inc.)
05.2022 - 07.2022
- Provides input to the plans and budget for the research unit of Research Sub-unit plans
- Provides the survey questionnaires for the product development research
- Conducts the fieldwork and consolidation of the assigned product development research
- Provides regular updates to the Product Development Officer on the loan
- Provides timely and accurate submission of product update reports
- Ensures proper coordination with external partners related to the products developed
- Ensures compliance to the company policies and procedures.
Administrative and Human Resource Officer
Guadalupe Community Multi-Purpose Cooperative
11.2018 - 01.2022
- Record data, examines, complies, prepares and maintains personnel activity records (hiring, training, rotations, transfers performance evaluations, promotions, and demotions, grievances, performance evaluation and classifications.) Conducts initial interview and pre-qualifying exam of job applicants to assess personal data and qualifications
- Does background checking and requests for information from previous employers and other references obtain and verify information used to screen, evaluate and provide information in order to determine applicant's employment qualifications
- Organizes and coordinates with different organizations/committees for in house and external training activities
- Provides information for advertising and posting of jobs vacancies and notify current workers eligibility of vacant positions
- Provides assistance in administering employees' benefit programs and worker's compensation plans
- Provides payroll assistance like timekeeping, encoding of leave credits, and employees under time and overtime pay
- Provides secretarial support by entering, formatting, and printing information; organizing work, answering the telephone/phone calls; and relaying messages to the direct superior
- Coordinate and schedule monthly and yearly employees' meetings
- Maintains complete stock of all office supplies including proper maintenance of office equipment
- Keep up-to-date with the latest HR trends and best practices.
Insurance Marketing Officer
Guadalupe Community Multi-Purpose Cooperative
07.2018 - 11.2018
- Perform client's orientation on insurance products and services
- Prepares insurance application form for client's registration and remittance report
- Proposed activity and itinerary report of target market group.
Education
Bachelor of Science - Business Administration Major in General Course
University of San Jose-Recoletos
Magallanes St., Cebu City 04.2001 -
Skills
Time Management
Ability to Multitask
Leadership
Customer Service
Quality Orientation
Communication Skills
Adaptability
Education - College
Bachelor of Science in Business Administration major in General Course, University of San Jose-Recoletos, 06/2014 - 10/2017
Phone
0922-615-2772, 0956-965-8365
References
Jason S. Yap from GO Team
Virtual Healthcare Assistant
jason.yap.0897@gmail.com
Maria Wen Zyrah B. Pacure from Maxicare Healthcare
Corporation
Customer Care Representative
pacurezyrah@gmail.com
Christian Jay B. Quisagan from Metrobank
Bank Teller
christianjayq@gmail.com
Timeline
Product Development Specialist
Ramon Aboitiz Foundation Inc. (RAFI Micro-Finance, Inc.)
05.2022 - 07.2022
Administrative and Human Resource Officer
Guadalupe Community Multi-Purpose Cooperative
11.2018 - 01.2022
Insurance Marketing Officer
Guadalupe Community Multi-Purpose Cooperative
07.2018 - 11.2018
Bachelor of Science - Business Administration Major in General Course
University of San Jose-Recoletos
04.2001 -
Accreditation Assistant
Maxicare Healthcare Corporation
7 2022 - Current
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