

Customer Service Representative supporting customers with clear, professional communication across chat, email, and other service channels. Brings English proficiency, cross-cultural communication, and digital literacy to handling 31-50 inquiries per shift, clarifying next steps, and keeping responses accurate and consistent. Draws on classroom support experience to stay organized, patient, and responsive in fast-moving service environments.
Customer service
English proficiency
Cross-cultural communication
Communication platforms
Client follow-up
Digital literacy
Calendar coordination
Data entry
Document preparation
Lesson support
Salesforce/CRM Tool
Zendesk
Knowledge base management
Email management
Typing speed