Rebecca Senadrin
Las Piñas City
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Administrative Aide IV
Universidad De Manila
Manila
01.2020 - Current
Bookkeeper
Manila City Hall
Manila
07.2013 - 12.2017
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- .
- Maintained and processed deductions like Pagibig, GSIS, Philhealth and other loans.
- Identified accounting errors when cross-referencing documents and database information.
- Reduced financial discrepancies through transaction monitoring and management.
Administrative Aide I
Manila City Hall
Manila
07.2008 - 06.2013
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming payrolls and attachments to record and input on database.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Receptionist
Sharjah Carlton Hotel
Sharjah
10.2000 - 03.2002
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Cashier
Continent Hypermarket
Dubai
03.1998 - 08.1998
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor Of Science In Public Administration - Public Administration And Services
Universidad De Manila
Manila 06.2018 - Current
Skills
Meeting minutes
undefinedCertification
UDM Research: Resilience and Transformation through Capacity-Building Amidst the COVID-19 Pandemic - February 6, 2021 to February 6, 2021
Timeline
Administrative Aide IV
Universidad De Manila
01.2020 - Current
Bachelor Of Science In Public Administration - Public Administration And Services
Universidad De Manila
06.2018 - Current
Bookkeeper
Manila City Hall
07.2013 - 12.2017
Administrative Aide I
Manila City Hall
07.2008 - 06.2013
Receptionist
Sharjah Carlton Hotel
10.2000 - 03.2002
Cashier
Continent Hypermarket
03.1998 - 08.1998
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