Work Preference
Summary
Overview
Work History
Education
Skills
Additional Information
Disclaimer
Timeline
Hi, I’m

REALYN R. BALBALOSA

Customer Service Representative
Pasig City
Every problem is a gift—without problems we would not grow.
Tony Robbins
REALYN R. BALBALOSA

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsPaid time offWork from home option

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
years of professional experience

Work History

Concentrix

Customer Service Representative
03.2023 - 01.2026

Job overview

  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Metech Pacific Development Inc.

Warehouse Worker
03.2021 - 02.2023

Job overview

  • Follow all workplace safety regulations to prevent accidents and injuries
  • Ensure products meet quality standards by following guidelines and inspecting finished goods
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Streamlined order fulfillment by effectively picking, packing, and shipping products.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Education

Polytechnic University of The Philippines
Alfonso, Province Of Cavite, Philippines

Bachelor of Science from Education
04.2001

Amontay National High School
Pitogo, Quezon

High School Diploma
04.2001

Quinagasan Elementary School
Pitogo Quezon

04.2001

Skills

Data entry

Additional Information

  • Gender: Female
  • Date of Birth: January 8, 1998
  • Place of Birth: Inoyonan, Bula, Camarines Sur
  • Civil Status: Single
  • Nationality: Filipino
  • Religion: Roman Catholic

Disclaimer

I solemnly declare that all the above information is correct to the best of my knowledge and belief.

Timeline

Customer Service Representative

Concentrix
03.2023 - 01.2026

Warehouse Worker

Metech Pacific Development Inc.
03.2021 - 02.2023

Polytechnic University of The Philippines

Bachelor of Science from Education
04.2001

Amontay National High School

High School Diploma
04.2001

Quinagasan Elementary School

04.2001
REALYN R. BALBALOSACustomer Service Representative