Rea Joy Flores
Business Owner
Santa Rosa ,Laguna
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Results- oriented forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Highly motivated and experienced Business Owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
26
26
years of post-secondary education
5
5
Certifications
Work History
Business Owner
Mang Isaac Food and beverage Kiosk
Santa Rosa City
01.2018 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted audit inspections and independent checks to verify parts and materials.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Prepared annual budgets with controls to prevent overages.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Store Manager
Yamaha Motor (Megavia Dealership)
Muntinlupa City
08.2016 - 12.2017
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Supervisor
Toyota Tsusho Philippines
Calamba City
11.2014 - 08.2016
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted exceptional customer service by engaging clients on sales floor.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored team members to enhance professional development and accountability in workplace.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Finance and Accounting Specialist
Yamaha Motor Philippines
Mandaluyong City
08.2007 - 11.2014
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed bi-weekly payroll for company employees.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Developed and implemented various procedures to improve accounting process.
- Developed and maintained system of internal controls to prevent fraud and abuse.
- Generated monthly and quarterly financial statements for executive review.
- Conducted internal audits to verify accuracy and compliance with applicable standards.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Analyzed and reported on financial data to support business decisions.
- Created and maintained financial databases for data entry, tracking and reporting.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
- Provided journal entries and performed accounting on accrual basis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Trained new employees on accounting principles and company procedures.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
Education
Bachelor of Science - Accountancy
Philippines Women's University
Taft Avenue, Manila 03.2001 - 06.2023
Bachelor of Science - Accountancy
University of Perpetual Help System
Binan Laguna 04.2001 -
High School Diploma -
Santa Rosa Education Institute
Santa Rosa Laguna 06.1995 - 04.1999
Skills
Business Development
Certification
Champion in Quality Control Circle Activity
Timeline
Business Owner
Mang Isaac Food and beverage Kiosk
01.2018 - Current
Store Manager
Yamaha Motor (Megavia Dealership)
08.2016 - 12.2017
Champion in Quality Control Circle Activity
02-2016
Sales Supervisor
Toyota Tsusho Philippines
11.2014 - 08.2016
CONDUCTING INTERNAL FRAUD INVESTIGATIONS
06-2012
Record and Filing Management
05-2012
Finance and Accounting Specialist
Yamaha Motor Philippines
08.2007 - 11.2014
5-S System of Good Housekeeping
06-2001
Om Customer Service Workshop
06-2001
Bachelor of Science - Accountancy
University of Perpetual Help System
04.2001 -
Bachelor of Science - Accountancy
Philippines Women's University
03.2001 - 06.2023
High School Diploma -
Santa Rosa Education Institute
06.1995 - 04.1999
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