Reah-Ed Delabajan
BS PSYCHOLOGY
Summary
Organized and dependable candidate successful at managing multiple priorities with high patience and positive attitude. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Willingness to take on added responsibilities to meet team goals and achieve company success.
Overview
1
1
year of professional experience
1
1
Certification
3
3
Languages
Work History
CUSTOMER SERVICE REPRESENTATIVE
[24]7 Ai Philippines
10.2022 - 01.2024
- Maintain customer accounts and record account information
- Oversee customer financial account and process customer adjustments
- Processing orders and transactions
- Resolving issues and troubleshooting technical problems
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered prompt service to prioritize customer needs.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Education
Bachelor of Science - Psychology
Our Lady of Fatima University
Quezon City, Metro Manila, Philippines 05.2018 - 2022.05
High School Diploma -
Cataingan National High School
Province Of Masbate, Philippines 05.2012 - 2018.05
Skills
- Professionalism
- Interpersonal Skills
- Organizational Skills
- Task Prioritization
- Customer Relations
- Information Protection
- Adaptability and Flexibility
- Teamwork and Collaboration
- Clerical Support
- Documentation and Recordkeeping
- Microsoft Office
Pre-Professional Experience
- SERVICE SUPPORT INTERN
Asuncion A. Perez Memorial Center Inc. [May 2022]
- Provided initial support to the program of the Institution; re-reading profiles and generating narratives.
- HUMAN RESOURCE INTERN
Health and Wellness Center [Apr 2022]
- Designed a Leaflet and Info-graphics, and reviewed some related literature for the on-going Research paper of the Department.
- GUIDANCE SERVICES INTERN
Immaculada Concepcion College [Mar 2022]
- Administered students' routine interview for counseling and assessment referral, and provided a quarterly module of the lesson.
Certification
Certified First Aider, Philippine Red Cross [2023-2025]
References
- DEBBIE MORENO +63493411328
Back Office Admin, Satellite Office
- REAJANE CONEL +639302645696
Teacher I, Burias City
- HAIDE ANN GARCIA +639120701803
Team Leader, 24/7 Ai Company
Timeline
Certified First Aider, Philippine Red Cross [2023-2025]
12-2023
CUSTOMER SERVICE REPRESENTATIVE
[24]7 Ai Philippines
10.2022 - 01.2024
Bachelor of Science - Psychology
Our Lady of Fatima University
05.2018 - 2022.05
High School Diploma -
Cataingan National High School
05.2012 - 2018.05
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