Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Rea Niliza Samonte

Marketing Executive
Rea Niliza Samonte

Summary

Enthusiastic Marketing Executive adept at working with colleagues and collaborating with customers from diverse backgrounds. Skilled in team building, clear communication, problem-solving, and effective planning. Over 15 years of experience in luxury hotels and resorts, demonstrating expertise in various roles including food and beverage coordination/secretarial support to the director, F&B service operations, front office receptionist, culinary secretary, and marketing coordination. Extensive background in the hospitality industry encompassing food and beverage, front office operations, hospitality management, customer service, and office administration. Currently seeking a hospitality management position within an organization that maximizes potential and delivers exceptional guest and employee experiences. Holds a Bachelor's degree in Hotel and Restaurant Management.


Overview

17
years of professional experience
2
Languages

Work History

Hilton Salwa Beach Resort & Villas

Commercial - Marketing Executive
10.2024 - Current

Job overview

  • Planned and executed Resort and Desert Falls filming.
  • Managed relationships and collaborated with third-party media partner and suppliers.
  • Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
  • Completed and submitted weekly and monthly reports to support executive decision making.
  • Enhanced customer engagement by updating the content in website, OTA's, Trips Advisors and Google Business platforms.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Managed and updating IPTV, Visual Map and Air Tag platforms for in-house / internal guest information and update.
  • Managed and handling all types of service agreement related to Sales & Marketing.
  • Managed and handled influencers and third-party media visitation.

Hilton Salwa Beach Resort & Villas Desert Falls Water & Adventure Park

Commercial - Marketing Coordinator / Social Media
11.2021 - 09.2024

Job overview

  • Responsible to review, response and handle guest comments in Trip Advisor, Google, Booking.Com, E-mail, and etc
  • Answering guest queries, Media / Influencer, and etc
  • Responsible to handle and response all collaboration request (media, influencer, suppliers, and etc)
  • Responsible for the scheduling, timekeeping and payroll report
  • Handling incoming and outgoing emails - primary and Resort e-mail
  • Preparing and monitoring of Service Agreement / Contract, Partnership Agreement and Barter Agreement
  • Liaising and networking with various department, influencer / media, supplier
  • Responsible for reports - Press Clipping, Marketing Weekly & Monthly
  • Responsible for Department Training Report and Requirements
  • Event Planning internal and outside the Resort
  • Assisting on posting / re-posting stories and responding guest inquiries / comments in social media
  • Updating Restaurant, Desert Falls information on TripAdvisor, Google Business and Website
  • Handling Resort SITe Inspections and Resort Filming
  • Assisting Resort Director of Marketing & Communication, Marketing Executive, Marketing Manager and Commercial Team
  • Monitor supplies and stocks, responsible to place and order

Hilton Salwa Beach Resort & Villas Desert Falls Water & Adventure Park

Culinary Secretary (Pre-opening) - Secretary to the Resort Director of Culinary
01.2021 - 11.2021

Job overview

  • Responsible for providing complete secretarial support to the Culinary & Stewarding Department
  • Maintaining documents and files up to date and keeping all confidentiality in all matters of such nature
  • Provide friendly, courteous and professional service at all times, maximize team spirit and cooperation to the good of the department
  • Maintain and updates Culinary & Stewarding files, ensures security and upkeep of all department confidential files - Banquet event orders for the day Daily F&B reports F&B duty rosters Room occupancy Forecasts / budget
  • Ensures all correspondences, messages, emails are responded in a timely manner / disseminated accordingly
  • Maintains good relationships, co-operates and co-ordinates with colleagues and outside agencies whenever necessary
  • Carries out other special projects / tasks / duties that may be assigned by supervisor/management from time to time
  • In contact with outsource supplier or third party, arranging contract and monitor contract for entertainment & contractual staff
  • Coordinate additional Team Member and Human Resources activities as required
  • Plan and conduct meeting with Culinary, trainers, and Team Members to review departmental performance trends and develop action plan

Alwadi Hotel Doha MGallery by AccorHotels

Food & Beverage Coordinator (Pre-opening/ Opening)
03.2018 - 08.2020

Job overview

  • Responsible for providing complete secretarial support to the Director of Food & Beverage or to the Food & Beverage Manager
  • Maintaining documents and files up to date and keeping all confidentiality in all matters of such nature
  • Handles all appointments concerning the superior(s) and keeps track of his / her daily schedule and engagements
  • Maintaining records and tracking for OS&E is up to date and monitoring the delivery & receiving of all items
  • Review all restaurant menus, update cost and selling price in MCPS and monitoring the production, delivery and receiving of all menus
  • Ensures proper requisitioning and control of office supplies; follows up on delivery of materials where need
  • Ensure an efficient flow of communication, take minutes for the meeting
  • Maintain and updates F&B files, ensures security and upkeep of all department confidential files - Banquet event orders for the day Daily F&B reports F&B duty rosters Room occupancy Forecasts / budget
  • Ensures all correspondences, faxes, messages, emails are responded in a timely manner / disseminated accordingly
  • Maintains good relationships, co-operates and co-ordinates with colleagues and outside agencies whenever necessary
  • Carries out other special projects / tasks / duties that may be assigned by supervisor/management from time to time
  • In contact with outsource supplier or third party, arranging contract and monitor contract for entertainment & contractual staff and ensure smooth work flow in the department

Shangri-Laʼs Boracay Resort & Spa

Service Leader, Secretary to the Director of Food & Beverage
04.2010 - 11.2017

Job overview

  • Provide friendly, courteous and professional service at all times, maximize team spirit and cooperation to the good of the department
  • Handles all appointments concerning the superior(s) and keeps track of his / her daily schedule and engagements
  • Handle with the contracts
  • Ensures proper requisitioning and control of office supplies; follows up on delivery of materials where need
  • Ensure an efficient flow of communication, take minutes for the meeting
  • Maintain and updates F&B files, ensures security and upkeep of all department confidential files - Banquet event orders for the day Daily F&B Reports F&B duty rosters Room occupancy Forecasts / budget
  • Maintains good relationships, co-operates and co-ordinates with colleagues and outside agencies whenever necessary
  • Carries out other special projects / tasks / duties that may be assigned by supervisor/management from time to time

Shangri-Laʼs Boracay Resort & Spa

Banquet Coordinator, Cashier & Usherette
04.2010 - 11.2017

Job overview

  • Provide friendly, courteous and professional service at all times, maximize team spirit and cooperation to the good of the department
  • Ensures proper requisitioning and control of office supplies; follows up on delivery of materials where need
  • Maintain and updates Banquet files, as follows: Banquet event orders for the day Duty rosters Room occupancy Forecasts / budget
  • Carries out other special projects / tasks / duties that may be assigned by supervisor/management from time to time

Boracay Ocean Club Beach Resort

Front Office Receptionist
04.2009 - 04.2010

Job overview

  • Responsible for handling front office reception and administration duties
  • Handles incoming and outgoing calls according to hotel standards
  • Typing all necessary documents and correspondence as required
  • Handling company/ agencies inquiries
  • Sorting, distributing and answering e-mails

Boracay Ocean Club Beach Resort

On-the-Job Training - F&B Server & Cashier
03.2008 - 04.2009

Job overview

  • Ensures that service / items are prepared according to resort minimum standards and standard procedures
  • Checks quality / presentation / temperature of food / beverage / service prior to serving
  • Ensures full mise-en-place is prepared prior to start of operations and replenished afterwards
  • Checks inventory in sections appointed for daily requisition

Education

Aklan States University
Ibajay, Province Of Aklan, Philippines

Bachelor of Science from Hotel, Resort And Restaurant Management
04.2001

University Overview

Maloco National High School
Ibajay, Province Of Aklan, Philippines

High School Diploma
04.2001

University Overview

Skills

Email Marketing Campaigns

Timeline

Commercial - Marketing Executive
Hilton Salwa Beach Resort & Villas
10.2024 - Current
Commercial - Marketing Coordinator / Social Media
Hilton Salwa Beach Resort & Villas Desert Falls Water & Adventure Park
11.2021 - 09.2024
Culinary Secretary (Pre-opening) - Secretary to the Resort Director of Culinary
Hilton Salwa Beach Resort & Villas Desert Falls Water & Adventure Park
01.2021 - 11.2021
Food & Beverage Coordinator (Pre-opening/ Opening)
Alwadi Hotel Doha MGallery by AccorHotels
03.2018 - 08.2020
Service Leader, Secretary to the Director of Food & Beverage
Shangri-Laʼs Boracay Resort & Spa
04.2010 - 11.2017
Banquet Coordinator, Cashier & Usherette
Shangri-Laʼs Boracay Resort & Spa
04.2010 - 11.2017
Front Office Receptionist
Boracay Ocean Club Beach Resort
04.2009 - 04.2010
On-the-Job Training - F&B Server & Cashier
Boracay Ocean Club Beach Resort
03.2008 - 04.2009
Aklan States University
Bachelor of Science from Hotel, Resort And Restaurant Management
04.2001
Maloco National High School
High School Diploma
04.2001
Rea Niliza SamonteMarketing Executive