Rea Miraflores

• Coordinated schedules and timelines for events.
• Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
• Managed event logistics and operations.
• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
• Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
• Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
• Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
• Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Guided international students in enhancing their English skills, focusing on grammar and vocabulary.

• Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
• Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
• Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
• Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
• Improved team efficiency by implementing streamlined cleaning processes and schedules.
• Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.
• Developed tailored cleaning plans for clients with unique requirements or specialized facilities.
• Increased team productivity through regular evaluations and constructive feedback on individual performance.
• Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
• Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.

Facilitate learning of English for non-native speakers.

• Interacted positively with individuals from different backgrounds, all levels of language experience and with variety of learning disabilities.
• Promoted a positive online learning environment by fostering respectful and inclusive interactions between students.
• Applied in-depth understanding of course materials and tutoring tactics to help new students.
• Developed customized study plans for each learner based on their individual needs and goals, leading to improved outcomes.
• Monitored student progress, recorded scores and provided learning support for students in English studies.
• Motivated learners through consistent encouragement, praise, and constructive criticism during tutoring sessions.
• Boosted students'' confidence and communication skills through regular interactive activities and group discussions.
• Provided timely feedback on assignments, allowing students to improve their writing and speaking abilities.
• Communicated grammar rules clearly in easiest forms without overwhelming student.
• Assisted non-native English speakers in building vocabulary skills relevant to their professional fields or personal interests.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
• Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
• Enhanced students' critical thinking and problem-solving skills through project-based learning.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.

• Enhanced customer satisfaction with timely follow-ups and personalized service.
• Responded to customer needs by answering questions and providing detailed information about Product or Service.
• Boosted sales performance by identifying and targeting high-potential leads.
• Cultivated strong relationships, establishing trust and loyalty among clients.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Prepared sales reports with informative graphs and charts to outline key data.
• Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
• Implemented cross-selling techniques within the team that significantly increased average transaction value.
• Implemented use of Facebook, Twitter and Instagram platforms for product marketing and promotion.
• Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
• Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities.
• Formulated and presented innovative strategies to stakeholders to build successful sales plans.