ROCHELLE MAIE LAMMATAO

Pateros

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

years of post-secondary education

Language

Certificate

Work History

Client Service Associate

BDO UNIBANK INC.

08.2019 - 03.2024

Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring smooth customer experience.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Assisted customers with banking needs and inquiries.
Maintained accurate records of customer transactions in line with bank procedures.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Maintained friendly and professional customer interactions.
Processed various financial transactions promptly, minimizing wait times.

Education

Bachelor of Arts in Economics -

Jose Rizal University

01.2015 - 04.2019

Skills

Cash Handling

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References

Ms. Noriza Mabbagu, DYO Admin., norizamabbagu@gmail.com, 0908-436-2340
Ms. Jenaina Vermug, HR Associate, 0947-649-0785

Training

BOSH SO1 TRAINING, BDO Karrivin Plaza Chino Roces Avenue Ext., 06/05/21
SIGNATURE VERIFICATION, BDO Karrivin Plaza Chino Roces Avenue Ext., 08/20/19
COUNTERFEIT DETECTION, BDO Karrivin Plaza Chino Roces Avenue Ext., 08/22/19
ID DETECTION AND FRAUDULENT VERIFICATION, BDO Karrivin Plaza Chino Roces Avenue Ext., 08/23/19
OCCUPATIONAL FIRST AID AND BASIC LIFE SUPPORTCARDIOPULMONARY RESUSCITATION, BDO Karrivin Plaza Chino Roces Avenue Ext., 12/04/21

Certification

AML/CFT Complete Course 2023

Interests

Traveling

Listening to music

Exercise

Timeline