Razyl G. Gange
Muzon, San Jose del Monte, Bulacan
Summary
Thirteen years experience in the field of Financial Services. Proficient in developing effective sales strategies, building strong client relationships. Well versed in the workings of the financial market and customer care. Team player and adaptable professional with remarkable leadership and program management skills. Creative problem solver skilled in computer applications auditing and creating reports. Hardworking and passionate, Immense ability to multi task and prioritize work.
Overview
14
14
years of professional experience
14
14
years of post-secondary education
6
6
Certifications
Work History
Branch Manager
Michel J. Lhuillier Financial Services (Pawnshops), Inc,
ML Harmony Hills Muzon, San Jose del Monte, Bulacan
2016.08 - 2023.10
- Managed and monitored all branch transactions and operations like Pawned items, cash and other assets inside Branch
- Controls and ensures that branch operation are customer friendly cost efficient and profitable
- Resolves problem affecting branch operations
- Manages staff schedule evaluates performance of subordinate employees, train and recommend them for promotion, transfer or any disciplinary action.
- Assessed employee performance and developed improvement plans.
- Maintained friendly and professional customer interactions.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Assistant Branch Manager/ Vault Custodian/Appraiser
Michel J. Lhuillier Financial Services (Pawnshops), Inc,
2012.07 - 2016.08
- Perform the duties and responsibilities in the absence of the Branch Manager
- Appraised items with reference to the company's standard operating procedures
- Check the cash receipts and disbursements Record Book and ensures that actual cash count balances with the record at closing hour.
Teller-Frontline Associate / Local Person Technician
Michel J. Lhuillier Financial Services (Pawnshops), Inc,
2010.11 - 2012.06
- Handles processing of money transfer service transactions in accordance to current money transfer service standards and policies
- Perform as cashier and encoder of the branch
- Responsible for maintaining, monitoring and updating latest computer applications for convenience and reliable transactions.
Pharmacy Assistant / Cashier
Watsons Personal Care Stores, Philippines Inc
SM Valenzuela
2009.09 - 2010.02
- Dispense medicines, monitor stocks and attend to customers’ needs and queries and cashiering.
Education
BACHELOR OF SCIENCE - COMPUTER SCIENCE
System Technology Institute (STI College)
Sta Maria, Bulacan 2005.06 - 2009.04
Secondary Education - Secondary Education
Ramon Avancena National High School
Villa Arevalo, Iloilo City 1998.06 - 2002.03
Elementary Education - Elementary Education
Calaya Elementary School
Calaya Nueva Valencia, Guimaras 1992.01 - 1998.03
Skills
Management Skills
Open Communication Skills
Team Player
Computer & Reporting Skills
Good Customer Service
Certification
Orientation on Anti-Money Laundering Act
Timeline
World Class Customer Service
2023-03
Briefing on Pawnshop Regulation - Bangko Sentral ng Pilipinas
2017-04
Seminar on Anti Money Laundering Law- Bangko Sentral ng Pilipinas
2017-04
Branch Manager
Michel J. Lhuillier Financial Services (Pawnshops), Inc,
2016.08 - 2023.10
Assistant Branch Manager/ Vault Custodian/Appraiser
Michel J. Lhuillier Financial Services (Pawnshops), Inc,
2012.07 - 2016.08
Know your Money and Counterfeit Detection Seminar
2012-05
Integrated Seminar-Workshop in Nurturing Work Ethics that Companies Value Most and Excellent Customer Service
2011-11
Orientation on Anti-Money Laundering Act
2011-02
Teller-Frontline Associate / Local Person Technician
Michel J. Lhuillier Financial Services (Pawnshops), Inc,
2010.11 - 2012.06
Pharmacy Assistant / Cashier
Watsons Personal Care Stores, Philippines Inc
2009.09 - 2010.02
BACHELOR OF SCIENCE - COMPUTER SCIENCE
System Technology Institute (STI College)
2005.06 - 2009.04
Secondary Education - Secondary Education
Ramon Avancena National High School
1998.06 - 2002.03
Elementary Education - Elementary Education
Calaya Elementary School
1992.01 - 1998.03