RAZMHEL A. SAMBAS

Duties & Responsibilities:

• Recruitment & Selection (posting job vacancies through different platforms, pre-screening of applicants, scheduling of qualified applicants, providing examinations, conducting interviews, etc.)
• Onboarding Process (preparing job offers, securing employment contracts, conducting employee orientation, providing company identification card, providing company uniform, assisting with bank account application, securing 201 files, etc.)
• Compensation & Benefits (processing of payroll, processing of government-mandated benefits such as HDMF, PHIC, SSS, & BIR, monitoring of leave credits, monitoring of employee allowances, providing healthcare benefits, monitoring of employee commissions, etc.)
• Performance Management (conducting regular performance evaluations, monitoring of employee attendance records, monitoring of employee health status, etc.)
• Training, Development & Succession Planning (conducting training needs assessment, coordinating with credible providers, assisting in the conduction of valuable seminars & trainings, creating succession planning, etc.)
• Employee Engagement & Retention (conducting salary increase & promotion assessment, planning for benefit improvement, conducting regular meetings, organizing company outing, organizing team building activities, organizing year end celebrations, etc.)
• Public Relations & Law Compliances (coordinating with local government units, participating in community services, organizing tree planting activities, organizing coastal clean up activities, ensuring strict compliance with labor standards, etc.)

Software/Applications Used: Microsoft Office Apps such as MS Word, MS Excel, and MS Powerpoint / Google Workspace Apps such as GMail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, and Google Forms

Duties & Responsibilities:

• Pre-Consultation (making outbound calls to potential patients, accepting transfer calls from receptionists, handling inquiries and concerns, updating of EHR/EMR, calling patients for follow ups, scheduling of consultation appointments, rescheduling of appointments as necessary, etc.)
• Consultation (providing assistance to both doctors and patients, updating of EHR/EMR, coordinating to members of the healthcare team, etc.)
• Pre-Operation (scheduling of surgeries & procedures, coordinating with surgery centers, coordinating with laboratory centers, calling patients for pre-op preparations, conducting virtual meetings, securing necessary documents, sending reminders to patients and members of the healthcare team, etc.)
• Operation (providing assistance to both doctors and patients, updating of EHR/EMR, coordinating to members of the healthcare team, etc.)
• Post-Operation (calling patients for post-op care, conducting virtual meetings, coordinating to members of the healthcare team, etc.)

Software/Applications Used: Zoho CRM / Kixie / eClinicalWorks / Dr. Chrono / Acuity Scheduling / Google Workspace Apps such as GMail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, and Google Forms

Trainings and Seminars:
1. Practice Website Familiarity
2. Operations Manual Navigation
3. Breast Lift Training

Duties & Responsibilities:

• Compensation & Benefits (processing of payroll, processing of government-mandated benefits such as HDMF, PHIC, SSS, & BIR, monitoring of leave credits, providing healthcare benefits, monitoring of employee commissions, etc.)
• Preventive Healthcare (conducting first aid training to employees, monitoring stocks of first aid kits, conducting emergency drills such as earthquake drill & fire drill, organizing seminars & interactive events to increase employee awareness regarding healthcare, monitoring of employee health status, ensuring a safe and healthy workplace, etc.)
• Emergency Healthcare (providing first aid measures to employees & clients during emergency situations, coordinating with nearby hospitals in case transfer is necessary, coordinating with HMO agents to ensure coverage of provided healthcare services to employees, etc.)

Software/Applications Used: Microsoft Office Apps such as MS Word, MS Excel, and MS Powerpoint / Google Workspace Apps such as GMail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, and Google Forms

Trainings and Seminars:
1. 2019 Novel Coronavirus (2019-NCoV)
2. Semi-Annual Blood Donation Seminar
3. Safety, Health, and Environment Olympics 2019
4. 290th Post Graduate Course on the Basic Occupational Safety and Health (BOSH) for Nurses
5. Occupational First Aid and BLS-CPR with AED Training Course

Duties & Responsibilities:

• Administrative Tasks (managing clients' business email, scheduling appointments with customers & team members, preparing documents and presentations as needed, conducting regular website maintenance and security check, conducting website analysis, assessing website page speed insight, performing website optimization as necessary, etc.)
• Marketing Tasks (conducting market research, increasing market reach via posting in social media platforms, connecting with prospect and existing customers via email marketing, creating targeted ads via Google AdWords, managing launched ads, assessing website & ads performance via Google Analytics, etc.)
• Search Engine Optimization Tasks (researching in-demand keywords for businesses, creating high-quality & user-friendly website contents & navigation both in desktop & mobile versions, optimizing on-page elements like titles and meta descriptions, earning high-authority backlinks via local search works, etc.)

Software/Applications Used: Podio / SEMRush / Google Workspace Apps such as GMail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, Google Forms, Google My Business, Google Search Console, Google Tag Manager, Google AdWords, Google Analytics, and Google Data Studio

Trainings and Seminars:
1. SEMRush Certification
2. Google Digital Sales Certification
3. Google Adwords Display Certification
4. Google Adwords Search Certification
5. Google Adwords Fundamentals Certification
6. Google Analytics Individual Qualification
7. Certificate of Completion - Advanced Google Analytics
8. Certificate of Completion - Google Analytics for Beginners

Duties & Responsibilities:

• Recruitment & Selection (posting job vacancies through different platforms, pre-screening of applicants, scheduling of qualified applicants, providing examinations, conducting interviews, etc.)
• Onboarding Process (preparing job offers, securing employment contracts, conducting employee orientation, providing company identification card, providing company uniform, assisting with bank account application, securing 201 files, etc.)
• Compensation & Benefits (processing of payroll, processing of government-mandated benefits such as HDMF, PHIC, SSS, & BIR, monitoring of leave credits, providing healthcare benefits, etc.)
• Employee Engagement & Retention (organizing company outing, organizing team building activities, organizing sports fest, organizing year end celebrations, etc.)
• Public Relations & Law Compliances (participating in community services, organizing tree planting activities, organizing coastal clean up activities, ensuring strict compliance with labor standards, etc.)
• Preventive Healthcare (conducting first aid training to employees, monitoring stocks of first aid kits, conducting emergency drills such as earthquake drill & fire drill, organizing seminars & interactive events to increase employee awareness regarding healthcare, monitoring of employee health status, ensuring a safe and healthy workplace, etc.)
• Emergency Healthcare (providing first aid measures to employees & clients during emergency situations, coordinating with nearby hospitals in case transfer is necessary, coordinating with HMO agents to ensure coverage of provided healthcare services to employees, etc.)

Software/Applications Used: Microsoft Office Apps such as MS Word, MS Excel, and MS Powerpoint

Trainings and Seminars:
1. Learning Session: Department Order (DO) 174 / Series of 2017
2. Fire Safety Seminar and Drill
3. ISO 9001:2015 and Internal Audit Training
4. Learning Session: Contractualization and Labor Laws Compliance System (LLCS) 131-B and Certificate of Sole and Exclusive Bargaining Agreement (SEBA)
Awards and Recognitions:
1. Model Employee of the Month (April 2017)
2. Certificate of Recognition (for Perfect Attendance)

Duties & Responsibilities:

• Administrative Tasks (ensuring guest security at all times, monitoring & processing of daily arrivals, occupancy, and departures, accommodate newly arrived guests, handling inquiries and concerns, providing brief orientation regarding the vicinity map, etc.)
• Preventive Healthcare (conducting first aid training to employees, monitoring stocks of first aid kits, conducting emergency drills such as earthquake drill & fire drill, organizing seminars & interactive events to increase employee awareness regarding healthcare, monitoring of employee health status, ensuring a safe and healthy workplace, etc.)
• Emergency Healthcare (providing first aid measures to employees & customers during emergency situations, coordinating with nearby hospitals in case transfer is necessary, etc.)

Software/Applications Used: Fiesta System Software / Microsoft Office Apps such as MS Word, MS Excel, and MS Powerpoint

Trainings and Seminars:
1. Fiesta System Software Training: Heritage Meets Innovation

Duties & Responsibilities:

• Over-All Healthcare (conducting a comprehensive assessment of all assigned patients, ensuring patient safety & security, rendering quality nursing care, performing various nursing procedures as necessary, providing assistance during diagnostic procedures, coordinating with other members of the healthcare team, monitoring IVF infusions, monitoring patients' intake & output, administering medications as prescribed, carrying out doctors' orders, updating patients' charts, etc.)

Software/Applications Used: Microsoft Office Apps such as MS Word, MS Excel, and MS Powerpoint

Trainings and Seminars:
1. 2014 Postgraduate Course in Infectious Diseases: Overcoming Challenges in Infectious Disease
2. 3 Day Basic Intravenous Therapy Training Program