RAZEL ANN MALLARI
Nueva ecija
Summary
Open communicator demonstrating a calm and level-headed approach to managing routine needs and addressing special challenges. Responsible retail professional delivering strong sales and service through effective interpersonal skills. Committed to ensuring every customer feels welcome.
Overview
1
1
Certification
17
17
years of post-secondary education
7
7
years of professional experience
Work History
Sales Lady
699 Besty Corporation
Santa Rosa Nueva Ecija
03.2025 - 08.2025
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor displays.
- Handled customer complaints and resolved issues professionally.
- Processed transactions accurately using point-of-sale system.
Admin /Online Booker/Live Support Staff Member
Mhelodie's Direct Supplier ,South Caloocan, Metro Manila
Valenzuela City
03.2021 - 06.2021
- Coordinated bookings for events, ensuring timely communication with clients.
- Developed strong relationships with suppliers to secure competitive rates and services.
- Organized contracts and agreements, maintaining accurate records for each booking.
- Assisted in training new staff on booking procedures and system usage.
- Maintained accurate records of all bookings made, including contact information, dates, costs and other relevant details.
Part-time Sales Staff
AANI Herbal Store Elliptical Road, Diliman ,Quezon City
Quezon City
03.2018 - 07.2018
- Assisted customers in selecting herbal products and provided product information.
- Educated customers on herbal benefits and usage for informed purchasing decisions.
- Ensured store cleanliness and presentation to enhance customer experience.
- Maintained inventory levels and organized stock on sales floor.
Education
Bachelor of Science - Criminology
Holy Cross College
Santa Rosa , Nueva Ecija , Philippines 06.2021 - 01.2026
Senior High School -
Santa Rosa National High School
Santa Rosa , Nueva Ecija , Philippines 06.2019 - 03.2021
Junior High School -
San Pablo National High School
Jaen Nueva Ecija , Philippines 06.2015 - 03.2019
Primary -
Magsalisi East Elementary School
Jaen Nueva Ecija , Philippines 06.2008 - 03.2015
Skills
- Lead generation
- Closing strategies
- Sales strategies
- Product knowledge
- Customer service
- Time management
- Data organization
- Communication skills
- Rapport development
- Conflict resolution
Certification
- Certificate of Completion of Medical First Responders Course, Bureau of Fire Protection, San Leonardo Fire Station, 2026
- Certificate of Completion of Basic Skills for Responders Course, Bureau of Fire Protection, San Leonardo Fire Station, 2026
- Certificate of Completion of Basic Rescue and Ropemanship Technique, Bureau of Fire Protection, San Leonardo Fire Station, 2026
Languages
- Tagalog
- English
Languages
English
Beginner
A1
Timeline
Sales Lady
699 Besty Corporation
03.2025 - 08.2025
Bachelor of Science - Criminology
Holy Cross College
06.2021 - 01.2026
Admin /Online Booker/Live Support Staff Member
Mhelodie's Direct Supplier ,South Caloocan, Metro Manila
03.2021 - 06.2021
Senior High School -
Santa Rosa National High School
06.2019 - 03.2021
Part-time Sales Staff
AANI Herbal Store Elliptical Road, Diliman ,Quezon City
03.2018 - 07.2018
Junior High School -
San Pablo National High School
06.2015 - 03.2019
Primary -
Magsalisi East Elementary School
06.2008 - 03.2015