Raymos Buenavista
Sitio Campahong Brgy.Dawis,Bayawan Negros Oriental
Summary
Dynamic professional with a proven track record at ML Incorporated Servitek, enhancing team performance and customer satisfaction through workflow automation and exceptional problem-solving abilities. Spearheaded training programs and maintenance protocols, significantly boosting employee retention and service quality. Expert in maintenance and repair, committed to delivering top-notch results.
Overview
8
8
years of professional experience
Work History
Under Chassis Specialist
ML Incorporated Servitek
06.2016 - 09.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Alignment Specialist
ML Incorporated Servitek
06.2016 - 09.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Auto Technician
ML Incorporated Servitek
06.2016 - 09.2024
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
Education
Bachelor In Science And Technology - Major in Automotive
Negros Oriental State University
Bayawan Negros Oriental 05.2016
Skills
- Workflow automation
- Team performance improvement
- Maintenance and repair
- Multitasking
Timeline
Under Chassis Specialist
ML Incorporated Servitek
06.2016 - 09.2024
Alignment Specialist
ML Incorporated Servitek
06.2016 - 09.2024
Auto Technician
ML Incorporated Servitek
06.2016 - 09.2024
Bachelor In Science And Technology - Major in Automotive
Negros Oriental State University
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