RAYMOND JAMES RAMIREZ
General Trias, Province Of Cavite
Summary
Dynamic and dedicated professional with a proven track record at Norwegian Cruise Line, excelling in customer service and teamwork. Recognized for fostering strong guest relationships and maintaining high hygiene standards. Adaptable and detail-oriented, I thrive in fast-paced environments, ensuring memorable experiences while effectively managing time and problem-solving challenges.
Overview
9
9
years of professional experience
Work History
INTERNATIONAL GUEST SERVICES
Norwegian Cruise Line
07.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Food and Beverage Attendant
Costa Crociere
11.2016 - 09.2018
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Education
INTERNATIONAL HOSPITALITY MANAGEMENT
08-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Communication Skills
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
INTERNATIONAL GUEST SERVICES - Norwegian Cruise Line
07.2019 - Current
Food and Beverage Attendant - Costa Crociere
11.2016 - 09.2018
LYCEUM OF THE PHILIPPINES UNIVERSITY, CAVITE - , INTERNATIONAL HOSPITALITY MANAGEMENT
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