Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
References
Training
Resumelink
Additional Information
Timeline
Generic
Raymond Orobia Bagadiong

Raymond Orobia Bagadiong

Virtual Executive Assistant
Naga City

Summary

Passionate about applying optimal knowledge in the field of psychology, driven to excel in a professional setting. Strong desire to further extend skills and abilities, committed to making a meaningful impact in chosen field of specialization.

Overview

5
5
years of professional experience
17
17
Certifications
2
2
Languages

Work History

Lead Generation Specialist/Virtual Executive Assistant

Simple.biz
12.2023 - 11.2024
  • Conducted in-depth market research to identify potential leads and target audiences
  • Built and maintained comprehensive lead databases using CRM tools
  • Strategically engaged prospects through email campaigns, social media outreach, and cold calling to generate qualified leads
  • Tracked and analyzed lead generation metrics to optimize campaigns and ensure consistent growth
  • Provided high-level administrative support to executives, managing complex calendars, scheduling meetings, and coordinating travel arrangements
  • Acted as a liaison between the executive team and internal/external stakeholders, ensuring seamless communication
  • Prepared professional reports, presentations, and correspondence on behalf of executives
  • Oversaw special projects, ensuring deadlines were met and deliverables were of high quality
  • Managed sensitive information with the utmost confidentiality and discretion

Field Coordinator

DOST PCIERRD
10.2023 - 11.2023
  • Assist in the collection of relevant records and reports concerning the E-Government Systems including:
  • List of adopters and beneficiaries
  • Financial reports both pre- and post- implementation
  • Communication letters and memoranda for information dissemination
  • Implementation status reports
  • Any other records related to the e-Government program
  • Facilitate communication and coordination with key personnel involved in the implementation of the E-Gov systems in Nabua and Bula, Camarines Sur
  • Ensure the timely submission of all collected document to PCIEERD
  • Complete the training to be provided by PCIEERD on survey questionnaire administration
  • Conduct interviews with a total of 210 respondents from Nabua and Bula (35 respondents per barangay)

Real Estate Virtual Assistant

Sphere Rocket VA
08.2023 - 09.2023
  • Managing emails and calendar appointments
  • Data entry and database management
  • Creating and maintaining client files
  • Updating and managing the CRM system
  • Inputting client information and maintaining contact lists
  • Creating and scheduling social media posts
  • Drafting and editing marketing materials
  • Managing online listings and ensuring accurate information
  • Responding to client inquiries and emails
  • Coordinating communication between clients, agents, and other stakeholders
  • Conducting market research on properties and neighborhoods
  • Gathering information on property values, market trends, and competition
  • Providing support to clients with general inquiries
  • Following up on leads and inquiries

SALES REPRESENTATIVE

QUANTRICS ENTERPRISES
04.2022 - 06.2023
  • Answer around 20-30 incoming calls a day
  • Assist the client regarding their billings and basic technical issues
  • Add new clients and update existing ones in the CRM system
  • Repetitive data entry (entering online payments, uploading invoices from clients, entering client's information)
  • Introducing and explaining all the company's products, services, and promotions to existing and new clients
  • Schedule a callback for a potential new customer through the calendar tool
  • Coordinate with multiple departments by making calls to address customer concerns
  • Expected to do a sales pitch per call and ask probing questions that are thought to be in the training provided
  • Close a sale at least once or twice per day

Customer Service Representative

Concentrix Naga City Branch
08.2019 - 03.2022
  • Open and maintain customer accounts by recording account information and keeping confidentiality
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication

Education

Bachelor's/College Degree - Psychology

Ateneo De Naga University

High School Diploma - undefined

Naga City Science High School

Skills

Communication Skills

Microsoft Applications

Google Applications

Client service-focused

Research and reports generation

CRM Tools

Sales CRM Tools

CSR Communication Tool

Customer Service-oriented

Certification

2023, Sphere Rocket Real Estate Virtual Assistant Training

Accomplishments

  • Ateneo De Naga University College Honors
  • Civil Service Passer (Professional Level Entry)
  • All Star Awardee (Top Performer Of The Quarter)

Personal Information

  • Date of Birth: 05/06/98
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Single

References

  • Jann Jessica B. Prado, Coordinator For Student Support Services And Linkages, Office Of Students Affair, Ateneo De Naga University, 09177231208, jjprado@gbox.adnu.edu.ph
  • Ms. Lynette F. C. Mendoza, Phd., RP., RPm., CSAP, CSSP Leonor, Professor, Psychologist/ Psychometrician/ Director Of Institutional Testing Center, Ateneo De Naga University, 09175561014, llmendoza@gbox.adnu.edu.ph
  • Ms. Marie Pauline Faye S. Sales, RPm., Moderator, Administrative Aide, Association Of Psychology Students Of Ateneo, Center For Psychological Services, 09561331860, mfayesales@gbox.adnu.edu.ph
  • Girlie Ponon, Team Head, Concentrix, 09951033385
  • Erlen Peñola, Senior Operations Manager, Quantrics Enterprises, 09478918519, erlen.penola@quantrics.com

Training

  • 2023, SPHERE ROCKET Real Estate Virtual Assistant Training
  • 2019, 32th National Philippine Association Of Psychology Junior Affiliate (PAPJA) Convention: Fostering Ps
  • 2018, Ateneo Workshop On Ignatian Leadership For Life (AWILL) Immersion Of Student Leaders: Danlugan
  • 2018, 14th BRAPS Convention: 'Back To Basics: Revisiting The Classic Theories In The Modern Perspective'
  • 2018, 15th Bicol Regional Association Of Psychology Students (BRAPS) Convention: Committed To Towards Ment
  • 2017, National Positive Psychology Convention

Resumelink

http://raymondbagadiong.jobs180.com

Additional Information

I am a committed, results-driven professional with experience working as an executive assistant or in secretarial duties. In addition to my strong organizational and communication abilities, I have a thorough grasp of administrative procedures and strategic planning. I'm determined to maintain the greatest standards of secrecy and honesty, which are critical for a position in the government.

Timeline

Lead Generation Specialist/Virtual Executive Assistant

Simple.biz
12.2023 - 11.2024

Field Coordinator

DOST PCIERRD
10.2023 - 11.2023

Real Estate Virtual Assistant

Sphere Rocket VA
08.2023 - 09.2023

SALES REPRESENTATIVE

QUANTRICS ENTERPRISES
04.2022 - 06.2023

Customer Service Representative

Concentrix Naga City Branch
08.2019 - 03.2022

High School Diploma - undefined

Naga City Science High School

Bachelor's/College Degree - Psychology

Ateneo De Naga University

Similar Profiles

CREATE PROFILE
Raymond Orobia BagadiongVirtual Executive Assistant