Raymond GACUSAN
Registered Nurse
Mabalacat City,PAM
Summary
Dedicated Occupational Health Nurse with extensive experience in delivering tailored medical counseling within corporate settings. Expertise in occupational safety and health (OSH) policies and programs, coupled with a strong focus on patient care and health screenings. Proven track record of enhancing workplace health initiatives and promoting employee well-being. Committed to leveraging skills to advance occupational health standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Customer Support Coordinator
Dnata Travel
04.2025 - Current
- Coordinated members support processes to enhance service and response time related to their insurance benefit
- Managed escalated employees inquiries, ensuring resolution and satisfaction.
- Developed and maintained knowledge base insurance policies to improve team efficiency.
- Managed claims processing and verification to ensure compliance with insurance regulations.
- Analyzed patient eligibility and benefits to optimize reimbursement process.
- Implemented streamlined workflows to enhance efficiency in patient insurance verification procedures.
- Maintained comprehensive knowledge of various insurance policies, staying current with industry changes to provide expert guidance to patients and colleagues.
- Served as a liaison between patients, healthcare providers, and insurers, fostering positive relationships and open communication channels for all parties involved.
- Assisted patients in understanding their insurance benefits, explaining complex policy terms, and addressing concerns compassionately.
Project Nurse
FINE TME Incorporated
Mabalacat City
01.2023 - Current
- Managed the construction site clinic and maintained medical supplies.
- Provide first aid to injured workers, and facilitate necessary medical referrals needing immediate medical attention and management.
- Implemented the DOLE-mandated OSH program in the construction site and back offices.
- Conducted health and safety orientation for newly hired workers and staff, together with the safety officer.
Occupational Health Nurse
Megawide Construction Corporation
Mabalacat City, Pampanga
04.2022 - 12.2022
- Company Overview: Clark Global City Construction Project.
- Kept statistical records of all medical cases and submitted a copy of the reports to the Safety Advisor and Corporate HSE Department on a weekly and monthly basis.
- Conducted health and safety education on topics, policies, and existing protocols to workers and staff.
- Provided assessment, nursing care, and referral as necessary to staff and employees needing medical attention on the project site.
- As an OH Nurse, I managed the Company Clinic, provided nursing care to injured employees, and supported the implementation of Health & Safety programs.
Site Nurse
Crimson Group Inc.
09.2020 - 03.2022
- Company Overview: Hann Resort and Casino Construction Project in Clark Freeport Zone.
- Maintained up-to-date records of employees' medical histories, illnesses, treatments and vaccinations.
- Coordinated return-to-work programs for injured employees by developing individual plans outlining modified duty assignments or restrictions.
- Performed pre-employment screenings, asking appropriate questions, and following nursing guidelines.
- Developed strategies for reducing hazards associated with hazardous working conditions or equipment.
Company Nurse/ HR Assistant
Fashion Interiors Manufacturing Incorporated
01.2017 - 08.2020
- Company Overview: Furniture Manufacturing Company in Angeles City.
- As an HR Assistant, I coordinated and managed all statutory benefits among employees, supported recruitment, and was trained to administer payroll processing.
- Supported the Safety Officer as SO1 in the implementation of various Health and Safety Protocols mandated by the government.
- Participated in planning meetings related to occupational health issues within the organization.
- Provided assistance in developing policies around workplace health initiatives such as smoking cessation programs or fitness activities.
Company Nurse
The Medical City Clark
Mabalacat City
01.2014 - 12.2016
- Developed emergency response protocols for workplace emergencies such as fires or natural disasters.
- Collaborated with health groups to plan or implement programs designed to improve the overall health of the workplace.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Monitored employee's progress during recovery from illness or injury at work via telephone calls or home visits.
- Collaborated with Human Resources personnel in implementing return-to-work programs for injured employees.
- Maintained accurate records of patient visits including documentation of assessments, treatments, medications prescribed, follow-up plans and other pertinent information in accordance with company policy.
- Acted as a liaison between the company and external healthcare providers to ensure timely delivery of services to employees.
Professional Sales Representative
Progressive Medical Corporation
Ortigas, Pasig City
09.2012 - 02.2013
- Ensured that all sales objectives were met within established timelines.
- Reset store displays for special events and seasonal merchandise changes.
- Greeted and assisted customers to foster positive experiences.
- Prepared and delivered appropriate presentations on products and services.
- Collaborated with marketing teams to create promotional materials that increased brand awareness.
- Generated leads through cold calling, networking, and referrals.
- Adhered strictly to company policies related to pricing, discounts, returns.
Pharmacy Assistant
The Generics Pharmacy
Bamban, Tarlac
04.2011 - 10.2011
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Managed inventory levels of medications and supplies.
- Scanned items and checked pricing on cash register for accuracy.
Staff Nurse
Rafael Lazatin Memorial Medical Center
Angeles City
12.2008 - 06.2010
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Conducted patient education on medical treatments and procedures.
- Monitored vital signs and documented changes in a timely manner.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Conducted patient assessments and diagnostic tests to provide physicians with important patient health information.
- Evaluated the effectiveness of nursing interventions and modified plans as needed.
Education
Bachelor of Science - Nursing
Holy Angel University
03-2008
Websites
Certification
- Registered Nurse, Professional Regulation Commission
- Basic Occupational Safety and Health for Nurses
- Basic Occupational Safety and Health for Safety Officer I
References
- Lyn Marie Andrade, Administrative Officer, FINE TME Incorporated
Contact No. 0916 213 9261 Email: lmandrade.finetme@gmail.com
- Ryan Junnel Ibañez, Safety Officer III, Megawide Construction Corporation
Contact No. 0927 951 9421
- Manuelito Balasbas Jr.,Safety Advisor, Megawide Construction Corporation,
Contact No. 0915 965 3599 Email: mbalasbas@megawide.com.ph
Accomplishments
- Employee of the Year, 2022 - Megawide Construction Corporation
Timeline
Customer Support Coordinator
Dnata Travel
04.2025 - Current
Project Nurse
FINE TME Incorporated
01.2023 - Current
Occupational Health Nurse
Megawide Construction Corporation
04.2022 - 12.2022
Site Nurse
Crimson Group Inc.
09.2020 - 03.2022
Company Nurse/ HR Assistant
Fashion Interiors Manufacturing Incorporated
01.2017 - 08.2020
Company Nurse
The Medical City Clark
01.2014 - 12.2016
Professional Sales Representative
Progressive Medical Corporation
09.2012 - 02.2013
Pharmacy Assistant
The Generics Pharmacy
04.2011 - 10.2011
Staff Nurse
Rafael Lazatin Memorial Medical Center
12.2008 - 06.2010
Bachelor of Science - Nursing
Holy Angel University