MARIA MORAYA AGAPITO-DELA CRUZ

• Increased client base by identifying new business opportunities and cultivating strong relationships with the owner under my key accounts.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Customized solutions for B2C clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Generated new business with marketing initiatives and strategic promos and program plans.

• Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
• Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
• Increased sales revenue by strategically identifying and pursuing new business opportunities.
• Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
• Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.

• Increased sales revenue by building and maintaining strong relationships with key clients.
• Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
• Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
• Created compelling proposals that showcased unique selling points of company products or services.

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Generated new business with marketing initiatives and strategic plans.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
• Actively participated in networking events within the industry, expanding professional connections and generating leads.

▪ Mastered the expectations and responsibilities as an Account Manager in selling computer laptops in my respective assigned partners and key accounts.

▪ Identified opportunities for cross-selling products and services to existing customers.

▪ Maintained detailed records of all account activity including sales orders, invoices, and payments.

▪ Resolved client issues in a timely manner while maintaining excellent customer service standards.

▪ Visit respective Partners and Reseller for the brochure's paraphernalia.

▪ Conduct Sales and Product training with the Technical Engineer.

▪ Do a regular monthly update and forward the update Dealers Price List.

▪ Make a formal quotation for client's queries

▪ Blasting promos and product updates.

▪ Proactively looking for new potential reseller/partners accounts.

▪ Maintaining good relationship with clients/partners.

▪ Performed and Hit the Yearly Sales Quota.

▪ Updating database and potential list of PLDT Subscribers.

▪ Customer Engagement.

▪ Handling inbound and outbound calls for Rizal Area.

▪ Creating a weekly report that need to submit in 3rd Party Marketing Partners of PLDT.

▪ Made the proper referrals and activations for the PLDT Subscribers existing telephone features stability.

▪ Hit the 100 outbound calls to offer additional features to their telephone monthly plan subscriptions.