Raver John Zapanta
Taytay, Province of Rizal
Summary
Remarkable Telemarketer provides superior customer service to callers. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once.
Overview
2
2
years of professional experience
Work History
Call Center Sales Representative
Quantrics Enterprises
01.2023 - 12.2023
- Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
- Boosted revenue by identifying up-selling and cross-selling opportunities during customer interactions.
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Developed long-term relationships with customers by providing exceptional service and tailored solutions.
Call Center Representative
Results Companies
10.2021 - 12.2022
- Maintained accurate patient records with diligent data entry and effective communication with healthcare professionals.
- Streamlined appointment scheduling process, ensuring timely access to care for patients in need.
- Promoted patient retention by building rapport during interactions and providing compassionate assistance throughout the call.
Education
No Degree - Engineering (Pre-Engineering)
Rizal Technological University
Mandaluyong City, Metro Manila, Philippines10.2022
Skills
- Call Center Customer Service
- Problem-solving abilities
- Customer service orientation
- Computer proficiency
- Goal-oriented mindset
- Up-selling capabilities
Timeline
Call Center Sales Representative
Quantrics Enterprises
01.2023 - 12.2023
Call Center Representative
Results Companies
10.2021 - 12.2022
No Degree - Engineering (Pre-Engineering)
Rizal Technological University
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