Summary
Overview
Work History
Education
Skills
Timeline
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Raver John Zapanta

Taytay, Province of Rizal

Summary

Remarkable Telemarketer provides superior customer service to callers. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once.

Overview

2
2
years of professional experience

Work History

Call Center Sales Representative

Quantrics Enterprises
01.2023 - 12.2023
  • Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
  • Boosted revenue by identifying up-selling and cross-selling opportunities during customer interactions.
  • Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
  • Developed long-term relationships with customers by providing exceptional service and tailored solutions.

Call Center Representative

Results Companies
10.2021 - 12.2022
  • Maintained accurate patient records with diligent data entry and effective communication with healthcare professionals.
  • Streamlined appointment scheduling process, ensuring timely access to care for patients in need.
  • Promoted patient retention by building rapport during interactions and providing compassionate assistance throughout the call.

Education

No Degree - Engineering (Pre-Engineering)

Rizal Technological University
Mandaluyong City, Metro Manila, Philippines
10.2022

Skills

  • Call Center Customer Service
  • Problem-solving abilities
  • Customer service orientation
  • Computer proficiency
  • Goal-oriented mindset
  • Up-selling capabilities

Timeline

Call Center Sales Representative

Quantrics Enterprises
01.2023 - 12.2023

Call Center Representative

Results Companies
10.2021 - 12.2022

No Degree - Engineering (Pre-Engineering)

Rizal Technological University

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Raver John Zapanta