Raquel De Leon
Manager
Taytay
Summary
Seasoned Operations Manager and talented leader with 19 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Manager of Operations
Abesamis Law Offices
Ortigas Center, Pasig
07.2004 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Executive Assistant to the President
Liga Ng Mga Barangay National
Pasig, Ortigas
01.2014 - 01.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Filed paperwork and organized computer-based information.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Wrote reports, executive summaries and newsletters.
- Worked with senior management to initiate new projects and assist in various processes.
- Transcribed meeting minutes to support sales, business development and senior management teams.
Education
Bachelor of Science - Computer Science And Programming
University of Makati
Makati City 06.1999 - 04.2004
Skills
Risk analysis and management
undefinedCertification
Core track of the Data Analytics Course
Off-Road Riding, Target Shooting
- Off-Roading is a lot of fun. You become more in tune with nature, travel to uncharted territory, take risks, and make decisions.
- Target Shooting Sport aids in my confidence-building. Both the mind and body benefit from it. My concentration, accuracy, precision, and sense of relaxation all improve as a result.
Timeline
Core track of the Data Analytics Course
01-2023
Executive Assistant to the President
Liga Ng Mga Barangay National
01.2014 - 01.2018
Manager of Operations
Abesamis Law Offices
07.2004 - Current
Bachelor of Science - Computer Science And Programming
University of Makati
06.1999 - 04.2004
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