RAQUEL VERANCES
Documentation Officer
Baliuag City
Summary
Accomplished Human Resources Officer for 12 years and Documentation Officer offering 4 years of experience in Banking setting. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resource or Administrative position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
DOCUMENTATION OFFICER
BDO UNIBANK, INC.
07.2019 - Current
- Handled preparation of documents needed in client's loan signing.
- Identified / computed accurate registration fees for Real Estate Mortgage registration.
- Assisted compliance officer to gather necessary documentation for new account applications and upon loan signing and help them identified documentary deficiencies for submission.
- Assisted compliance checking processors in loan booking.
HR OFFICER / HR COMPENSATION & BENEFITS
BDO UNIBANK, INC.
04.2016 - 06.2019
- Supervised, monitored, and checked payroll and benefits particularly leaves and leave without pay deduction over 5,000 employees.
- Mentored team members to enhance professional development and accountability in workplace.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
HR ASSISTANT 5 / HR COMPENSATION & BENEFITS
BDO UNIBANK, INC.
04.2007 - 03.2016
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
ADMIN ASSISTANT / RECEPTIONIST
UCP PHARMACEUTICAL, INC.
06.2006 - 03.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Routed incoming mail and messages to relevant personnel without delay.
- Scheduled office meetings and client appointments for staff teams.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN MANAGEMENT -
ASIAN COLLEGE OF SCIENCE AND TECHNOLOGY – BALIUAG, BULACAN
Skills
Strong Inter-personal organizational skillsSincerity towards job and punctualityAble to cope under pressureVery meticulous and versatileVery good communication skills
Can work independently or as a part of a team
Records Management
Email Address
RAQUEL.VERANCES@GMAIL.COM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
DOCUMENTATION OFFICER
BDO UNIBANK, INC.
07.2019 - Current
HR OFFICER / HR COMPENSATION & BENEFITS
BDO UNIBANK, INC.
04.2016 - 06.2019
HR ASSISTANT 5 / HR COMPENSATION & BENEFITS
BDO UNIBANK, INC.
04.2007 - 03.2016
ADMIN ASSISTANT / RECEPTIONIST
UCP PHARMACEUTICAL, INC.
06.2006 - 03.2007
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN MANAGEMENT -
ASIAN COLLEGE OF SCIENCE AND TECHNOLOGY – BALIUAG, BULACAN