Delivered Geospatial expertise to create a comprehensive Singapore-wide map layers focusing on traffic-related features such as roads, foot pathways and traffic signages.
GIS Specialist
CLIMA Pasig
02.2023 - 08.2024
Geospatial processing for the City-Wide Land Information Management and Automation (CLIMA) project of the city, which establishes an automation system for the regulatory functions of the LGU which will be anchored to GIS and other supporting solutions.
Georeferencing and manual editing on client's provided vector and raster datasets.
Providing detailed documentation on cleansing, comparison, and analysis of spatial information from various sources provided by both the client and other stakeholders.
Prepared client-facing maps and reports for visualization and presentation.
Product Support Specialist
PEAK Support Phils
09.2022 - 02.2024
Responding to the social media app users queries in a timely manner.
Provided resolution for technical issues by troubleshooting.
Control Room Operator
Microsourcing Phils. Inc
12.2014 - 04.2019
Alarms and Security monitoring for companies and bureaus in Australia.
Data entry, maintenance and filing.
Secondary support for transition and new hire agents.
Customer Care Senior Specialist
Dell Phils
08.2007 - 05.2013
Handled order management, order status inquiries, fulfillment, returns and exchanges all across Dell Resellers, Large distributors, and Public/Federal government entities.
Communicated with clients to ensure satisfaction with the account and provides information to potential conflicts through inbound and outbound calls, email.
Education
Bachelor of Science - Geodetic Engineering
University of the Philippines-Diliman
Skills
Proficient in Written and Verbal Customer Engagement and Correspondence
Geospatial dataset Analysis in QGIS, ARCGIS
Geospatial dataset Delivery using Agisoft, Pix4D, and Trimble Business Center