Raquel Marzo
Purok1 Libertad, General luna
Summary
Dynamic customer service professional with extensive experience at The Butchers Meatshop and Tipsy Parrot. Expert in cash handling and safety compliance, consistently enhancing guest satisfaction and loyalty. Proven ability to manage high-pressure situations while delivering exceptional service and product knowledge, driving sales and fostering a welcoming environment.
Overview
4
4
years of professional experience
2005
2005
years of post-secondary education
Work History
Cashier
The butchers meatshop
Purok4 General luna Surigao del Norte
06.2023 - 02.2026
- Assisted customers with product selection and provided information on cuts of meat.
- Ensured cleanliness and organization of the checkout area and display cases.
- Resolved customer inquiries and addressed complaints in a professional manner.
- Followed health and safety guidelines to maintain food quality standards in the shop.
- Collected payments and provided accurate change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Waitress
Tipsy parrot
General luna Surigao del Norte
08.2022 - 04.2023
- Provided attentive service to guests in a fast-paced restaurant environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary needs.
Education
Surigao Del Norte National High School
Surigao citySkills
- Customer service
- Cash handling
- Safety compliance
- Product knowledge
Languages
Bisaya
First Language
English
Beginner (A1)
A1
Tagalog
Intermediate (B1)
B1
Timeline
Cashier
The butchers meatshop
06.2023 - 02.2026
Waitress
Tipsy parrot
08.2022 - 04.2023
Surigao Del Norte National High School