Raquel Gulifardo
Sta Rosa
Summary
Aspiring to utilize a bachelor's degree and hands-on experience in a professional setting. Demonstrates strong interpersonal skills and a proactive attitude towards customer service. Eager to embrace new challenges and responsibilities for ongoing professional advancement.
Overview
13
13
years of professional experience
Work History
Documentation and Inventory Control Staff
Pure Logistic Express Inc.
10.2025 - 05.2026
- Receiving Documents: Records of goods received, inspections, and vendor packing slips.
- Purchase Orders (POs): Details of items ordered, linking incoming stock to approved requests.
- Withdrawal Report: document the process of retrieving products from the supply chain, detailing the product name, batch, quantity, and traceability information, including the destination and recovery times
- Inventory Count Records: Reports from physical or cycle counts, including adjustments for damage or theft.
- Stock Transfer Vouchers: Documents used for moving stock between sub-warehouses.
- Picking & Packing Lists: Detailed lists of items being prepared for customer shipment.
Fleet Asset Associate/ Billing Associate
Grip Philippine Logistic Inc.
07.2023 - 12.2023
- DTR Validation- validating Daily Trip Record (DTR) of Drivers and Helpers.
- Time Keeping- includes weekly report of drivers and helper's summary of trip and reason for Overtime.
- Coordinates with Manpower Agency weekly(every cut off) for billings and adjustment needed.
- Attendance Monitoring- includes encoding, Log book and Group Chats
- Liquidation - Petty Cash such as toll fee, gas and other expenses need by fleet team. It includes weekly submission of Liquidation Reports to the Accounting Department.
- Billing- Ensures the accurate timely billing of services to clients or third party logistics, (e.g., Lazada and Jollibee)
Fleet Validator and Monitoring
Shopee Express (Owned Fleet Department)
02.2021 - 08.2022
- Validating Driver/Helper's DTR every cut off e.g., (Total Number of Days, Total Overtime, Provincial Trip, and Provincial Allowance)
- Authorized signatory in time card and monitoring their Daily trip such as double checking their Runsheet, Transmittal and other documents needed for daily trip.
- Encoding Daily Attendance of Inhouse and Driver/Helper.
- Encoding Gas Monitoring and Daily Dispatch Monitoring
- Monitoring of Ongoing units through receiving and outgoing calls such as their Arrival time at Hub/ Seller, Loading/Unloading Time, and Departure time.
- Provide immediate assistance in every possible problem they may encounter.
Fleet Monitoring/ Encoder
Shopee Express (Middle Mile Charlie)
11.2020 - 02.2021
- While Alpha task are receiving incoming units, and Bravo are in parking area, we, Charlie Team are incharge of Receiving documents from outgoing units such as Runsheet, Transmittal, Incident Report and any other documents.
- Encoding Transmittal and Runsheet information such as Time of Arrival at Hub/Seller, Loading/ Unloading Time, and Departure time.
- Checking Shoppe application of driver if there are Missing Parcel, Excess and any Discrepancy from shopee application to documents they presented.
- Authorized signatory for completion of the above mention documents.
Fleet Service Clerk
Lazada
10.2018 - 12.2018
- Handling Calls for Lazada client e.g., asking to provide units needed (4wh, 6wh, 10wh etc.)
- Calling Last mile client applicant such as 2wh to provide their complete documents.
- Encoding outgoing files provided by my supervisor.
- Filing of outgoing documents.
Customer Service Representative (CSR)
Teleperformance
10.2017 - 12.2017
- Provide support to a company's customer base
- Outbound calls- Contacting customers who have inquiries or concerns related to their account purchased product use.
Special Program for the Employment of Students (SPES)
Municipal of Calauag Quezon- Mayor's Office Department
04.2016 - 05.2016
- Encoding of Incoming and Outgoing files
- Sorting Files and Documents
- Provide Assistance in every citizen enters in Mayor's Office
Special Program for the Employment of Students (SPES)
Municipal of Calauag Quezon- Mayor's Office Department
04.2015 - 05.2015
- Encoding of Incoming and Outgoing files
- Sorting Files and Documents
- Provide Assistance in every citizen entered in Mayor's Office
Service Clerk
Evalar Hotel and Restaurant
04.2013 - 06.2013
- Serving Customer
- Cooking
- Inventory
Education
Bachelor of Science in Business Administration - Management
Calauag Central College
05-2017
Secondary - undefined
Calauag National High School
05-2012
Primary - undefined
Sabang Elementary School
04-2008
Skills
a mix of technical proficiency (data analysis, inventory management, software usage) and soft skills (problem-solving, adaptability, communication
Gain proficiency in Excel
Team Worker and Team player
Timeline
Documentation and Inventory Control Staff
Pure Logistic Express Inc.
10.2025 - 05.2026
Fleet Asset Associate/ Billing Associate
Grip Philippine Logistic Inc.
07.2023 - 12.2023
Fleet Validator and Monitoring
Shopee Express (Owned Fleet Department)
02.2021 - 08.2022
Fleet Monitoring/ Encoder
Shopee Express (Middle Mile Charlie)
11.2020 - 02.2021
Fleet Service Clerk
Lazada
10.2018 - 12.2018
Customer Service Representative (CSR)
Teleperformance
10.2017 - 12.2017
Special Program for the Employment of Students (SPES)
Municipal of Calauag Quezon- Mayor's Office Department
04.2016 - 05.2016
Special Program for the Employment of Students (SPES)
Municipal of Calauag Quezon- Mayor's Office Department
04.2015 - 05.2015
Service Clerk
Evalar Hotel and Restaurant
04.2013 - 06.2013
Bachelor of Science in Business Administration - Management
Calauag Central College
Secondary - undefined
Calauag National High School
Primary - undefined
Sabang Elementary School
Seminars
UNDERSTANDING MILLENIALS (February 4, 2017)
- Conducted by: Junior Marketing Executives
- PUP Lopez Quezon
- Guest Speaker: Dr. Carl E. Balita
COMMUNITY SERVICE STRENGTHENING (December 28-29, 2015)
- Conducted by: Saint Vincent Foundation Staff
- J&J Beach Resort Brgy. Pinagtubigan Perez, Quezon
- Guest Speaker: Ms. Racquel De Mesa
INCOME TAX UPDATES (November 28, 2015)
- Conducted by: Junior Philippine Institute of Accountant
- Guest Speaker: Christian Paul G. Puhawan
LEADERSHIP SEMINAR (November 24, 2015)
- Conducted by: Supreme Student Council(SSC)
- Calauag Livelihood Center, Calauag Quezon
- Guest Speaker: Mr.Camilo Paul Barros
On the Job Training
Rural Bank of Paracale (Office Staff) 11/2016 - 02/2017
- After small markets, we chose to train in big firms within or beyond our school. I chose to work with the bank specifically the microfinance bank wherein, I learned that business is not always about business, it also satisfies the needs and wants of the client/ customer. It is designed also for those individuals, small marketers, and low income households to serve as additional capital to enhance their financial needs.
- I also gained knowledge and exercised the actual practice on jobs related to finance, costing and accounting. In addition, I was trained to debit and credit memo, to post deposits and withdrawals to its passbook and savings ledger, to release various loans and compute for the next proceeds and many more.
Mister Donut (OJT Service crew)
06/2016 - 08/2016
- For our first On the Job Training, our professor decided to train us first in the field through working in small markets of our choice within or beyond our school areas to learn how small marketers work and improve our communication skills, problem solving, what are the needs and wants of customers and learn how to manage businesses.
References
- Jessie, Bailon, Fleet Assistant Manager, 09178322557, Grip Philippine Logistic Inc.
- Jowee, Tengco, Fleet Supervisor, 09610233917, Grip Phil. Logistic Inc.
- Maricris, Magnaye, Government Employee, 09309763057, Calauag Mucipal, Calauag Quezon Province