Summary
Overview
Work History
Education
Skills
Timeline
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Raquel Gonzales

Guinayangan, Quezon

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Salesperson

Earlean Food House
Guinayangan, Quezon
06.2023 - 11.2023
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Increased sales and customer satisfaction through personalized servicing.
  • Provided product benefits and advantages and discussed pricing with interested parties.

Cashier

Leon Force Trading
Batangas, City
04.2021 - 09.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.

Sales Representative

Key Advertising
Muntinlupa, City
04.2019 - 12.2019
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Trained and mentored new sales representatives.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Sales Representative

Excel Pro
Las Piñas, City
12.2018 - 03.2019
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Trained and mentored new sales representatives.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Sales Coordinator

BP Industrial Supplies And Services, Inc.,
Las Piñas, City
06.2018 - 11.2018
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Created documents recommended courses of actions to assist upper management in complex decision-making issues.

Housekeeper

Teresita Pagunsan
Muntinlupa, City
03.2015 - 04.2018
  • Adhered to professional house cleaning checklist.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

Vocational - Business Information Management

New Alabang Technical Learning Institute, Inc.
Alabang Muntinlupa City
06.2016 - 05.2018

Skills

    Problem solving strength

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Timeline

Salesperson

Earlean Food House
06.2023 - 11.2023

Cashier

Leon Force Trading
04.2021 - 09.2021

Sales Representative

Key Advertising
04.2019 - 12.2019

Sales Representative

Excel Pro
12.2018 - 03.2019

Sales Coordinator

BP Industrial Supplies And Services, Inc.,
06.2018 - 11.2018

Vocational - Business Information Management

New Alabang Technical Learning Institute, Inc.
06.2016 - 05.2018

Housekeeper

Teresita Pagunsan
03.2015 - 04.2018

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Raquel Gonzales