Raphael Galura
Culinary
Malabon, Metro Manila,00
Summary
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
8
8
years of professional experience
1
1
Language
Work History
Encoder/IT & Marketing Agent
Minerva Trading House Of Motorcycles
09.2020 - Current
- Streamlined data entry processes, implementing automation tools where applicable.
- Developed expertise in industry-specific terminology, enabling accurate encoding of technical information.
- Enhanced team efficiency by maintaining organized electronic files and records.
- Developed strong attention to detail for error-free data entry and analysis.
Line Cook
RITZ CARLTON FORTLAUDERDALE
08.2019 - 08.2020
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Front Office Attendant
IMEREX PLAZA HOTEL
10.2017 - 02.2018
- Managed high call volume, efficiently directing callers to the appropriate department or resolving issues on the spot.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Handled cash transactions accurately and securely, maintaining a balanced cash drawer at all times.
- Consistently prioritized guest needs and preferences, contributing to high levels of repeat business and positive reviews.
Food Runner
CAFÉ DU MONDE
03.2016 - 03.2017
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
Bachelor of Science - Hotel And Restaurant Management
HOLY ANGEL UNIVERSITY
Angeles City, Pampanga 04.2001 -
Skills
Food presentation
Inventory Management
Kitchen Operations
Ingredient inspection
Food rotation
Food Safety
Portioning
Ingredient Preparation
Knife Skills
Guest Relations
Front Office Support
Word Processing
Timeline
Encoder/IT & Marketing Agent
Minerva Trading House Of Motorcycles
09.2020 - Current
Line Cook
RITZ CARLTON FORTLAUDERDALE
08.2019 - 08.2020
Front Office Attendant
IMEREX PLAZA HOTEL
10.2017 - 02.2018
Food Runner
CAFÉ DU MONDE
03.2016 - 03.2017
Bachelor of Science - Hotel And Restaurant Management
HOLY ANGEL UNIVERSITY
04.2001 -