Ranya Louise Go

I currently work as a freelancer, handling user inquiries through chats and emails, managing up to 10 concurrent conversations at a time. I provide timely and accurate responses, ensuring each query is addressed efficiently while maintaining a high level of customer satisfaction.

Expertise in calendar management, travel coordination, and office efficiency. Strong communication and organizational skills, adept at handling confidential information.

Proven track record in resolving issues and ensuring high customer satisfaction. Skilled in CRM software for efficient interaction management.

Experienced in resolving Uber driver inquiries promptly and ensuring optimal service delivery. Skilled in handling high call volumes and utilizing customer service tools effectively.

Provided assistance to AT&T and DirecTV customers via phone calls. Experienced in troubleshooting technical issues, resolving inquiries promptly, and ensuring customer satisfaction. Proficient in utilizing support tools and systems to deliver effective solutions.