Dynamic professional with a proven track record, excelling in customer service and quality assurance. Skilled in process im,provement and effective communication, I enhanced customer loyalty through empathetic conflict resolution and streamlined QA processes, fostering collaboration and efficiency within teams. Committed to driving quality standards and mentoring others for success.
Quality standards, assurance, procosses
Mentoring team members
Effective communication
Process improvement
Project management
CRM and Zendesk
Multi-tasking