Rankin Octaviano
Parañaque City
Summary
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
6
6
years of professional experience
Work History
Billing Operation & Analytics Staff
Meralco
03.2024 - Current
- Performs operational, technical and analytical billing-related tasks for customers under all billing classes.
- Streamlined workflow processes, resulting in improved task completion times.
- Analyzed operational data to identify trends and recommend process improvements.
- Analyzed billing discrepancies, ensuring accurate invoicing and timely resolution of issues.
- Led initiatives to streamline billing processes, enhancing overall operational efficiency.
- Developed comprehensive reports using advanced analytical tools, enhancing decision-making processes.
MDOA SOUTH NON-GP - Project Hired
Meralco
01.2021 - Current
- Meter Data Retrieval
- Management of Meter Reading Discrepancies and Field Findings.
- Advanced Metering Operation Support
- Management of Field Orders
- Worked well in a team setting, providing support and guidance.
- Analyzed large datasets to identify trends and inform strategic business decisions.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Performed data cleaning and data preparation to support high-quality data and catch errors before processing.
Operation Assistant
Eazy First Transport Inc.
11.2019 - 01.2020
- Encoded letters and documents using Microsoft Office tools
- Provided excellent service to clients
- Coordinated with management and team members
- Streamlined scheduling processes to enhance operational efficiency and improve service delivery timelines.
- Coordinated communication between departments to ensure alignment on project goals and deadlines.
- Implemented process improvements to enhance efficiency in administrative workflows.
- Streamlined daily operations by coordinating staff schedules and managing resource allocation.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Aircraft Maintenance and Technology
Philippine State College of Aeronautics
Associate - Aircraft Maintenance Technology
Philippine State College of Aeronautics
Skills
- Cooperative problem-solving
- Organized data management
- Advanced Excel functions
- Data cleaning
- Data visualization and presentations
- Process improvement
- Process documentation
- Strong attention to detail
- Effective organizational skills
- Analytical thinking
- Customer service expertise
- Detail-oriented data management
Timeline
Billing Operation & Analytics Staff
Meralco
03.2024 - Current
MDOA SOUTH NON-GP - Project Hired
Meralco
01.2021 - Current
Operation Assistant
Eazy First Transport Inc.
11.2019 - 01.2020
Bachelor of Science - Aircraft Maintenance and Technology
Philippine State College of Aeronautics
Associate - Aircraft Maintenance Technology
Philippine State College of Aeronautics
References
- Mark Angelo, Inciong, Officer South Non-GP Meter Data Operation and Analytics, +63 998 598 8986
- Diana Reyes, Officer Officer South Non-GP BOA Billing Ops & Analytics +63 998 599 0337
- Jihan Bulado, Meter Data Operations & Analytics Staff South Non-GP Meter Data Retrieval
- Marius Kenneth Buhain, Billing Operations and Analytics Staff Service Irregularity Billing
Training
- Fraud Management Policies and Guidelines 2022
- Data Analysis 2025
- Data Visualization and Story Telling
- MS Excel Advance
- Corporate Governance
Hobbies
Reading business books
Enjoy reading books on entrepreneurship, leadership, and financial strategy.
Entrepreneurship and side hustles
Started and managed a small coffee shop.
Personal finance and budgeting
Passionate about personal finance management and helping others create effective budgets.
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