Ranisa Sunga
Customer Service Specialist/Real Estate VA
Iloilo City
Summary
Knowledgeable and dedicated customer service professional with extensive experience in sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Specialist
IQor Festive
Iloilo City
04.2022 - 01.2023
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Real Estate Virtual Assistant
Phonipino Corp
Cagayan De Oro
06.2016 - 10.2018
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Nursing
Philippines Advent Colloge
06.2011 - 12.2012
Skills
Sales expertise
undefinedTimeline
Customer Service Specialist
IQor Festive
04.2022 - 01.2023
Real Estate Virtual Assistant
Phonipino Corp
06.2016 - 10.2018
Bachelor of Science - Nursing
Philippines Advent Colloge
06.2011 - 12.2012
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