Summary
Overview
Work History
Education
Skills
References
Awards
Languages
Timeline
Generic

Randy Dutair

Orlando

Summary

People-oriented Team Leader possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, Offering a friendly experience, Highly organized, Proactive, Punctual. Versed in managing daily direction and team communication. Collaborative and resourceful professionally dedicated to identifying needs to develop and deliver creative solutions.

Overview

9
9
years of professional experience

Work History

Service Technician

Firestone Auto Repair
Orlando
04.2023 - Current
  • Provided technical support to customers over the phone and in person.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.

Automotive Technician

Pep Boys Auto Parts & Service
Orlando
11.2022 - 03.2024
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Store Manager

Metro by T-Mobile
Apopka
05.2022 - 11.2022
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Strengthened workflow productivity by hiring, managing, and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Built customer confidence by actively listening to concerns and complaints, and quickly resolving issues.

Small Arms Repair Technician

USMC Camp Pendleton
Camp Pendleton South
08.2017 - 05.2022
  • Read and interpreted technical manuals, drawings, and schematics to make accurate repair decisions.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Maintained quality control by inspecting products and correcting deficiencies.
  • Supervised operation and organizational maintenance of weapons systems and specialized equipment.
  • Constructed field expedient firing aids for infantry weapons.
  • Inventoried 4.5 million dollars worth of required material, tools and equipment to record product on-hand or to be ordered.
  • Trained (12) new team members to meet quality and efficiency standards for each project.
  • Followed safety guidelines for using tools, equipment, and heavy machinery to avoid accidents and injury.

Team Member

McDonald's Restaurant
Apopka
02.2016 - 08.2017
  • Upheld high standards of productivity and quality in all areas of operations.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Unloaded trucks, moved containers to staging area, and determined correct storage locations.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Looked for ways to go above and beyond job requirements.
  • Built and maintained effective working relationships with peers and upper management.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Contributed to team safety and productivity by removing safety hazards, and keeping areas neat and well-stocked.

Education

Associate of Applied Science - Automotive And Diesel Engineering

Universal Technical Institute
Orlando, Fl
05.2024

Certificate - Leadership And Ethics

Marine Corps Distance Education Program
Okinawa, Japan
07-2019

Certificate - Career And Technical Education

Small Arms Repair Course
Fort Lee, VA
09-2018

High School Diploma -

Apopka High School
Apopka, FL
05-2017

Skills

  • Following safety practices
  • Worksite preparation
  • Taking precise measurements
  • Troubleshooting and diagnostics
  • Estimating abilities
  • Construction knowledge
  • Component repairs
  • Inventory oversight
  • Knowledge of industry best practices
  • Flexible
  • Friendly, positive attitude
  • Decision-making
  • Multitasking
  • Relationship building
  • Computer skills
  • Working collaboratively
  • Training & Development
  • Planning
  • Project coordination
  • Problem resolution
  • Communication
  • Active listening
  • PPE use
  • Team building
  • Team Supervision
  • Experience in leadership
  • Program evaluation
  • Critical thinking
  • Organizational skills
  • MS Office
  • Training
  • First Aid/CPR

References

Haldwin Morant: (407) 820-9847

Kris Behari: (689) 610-9324

Emmanuel Brutus: (407) 969-1950

Awards

  • Led team to achieve 92% effectiveness, earning recognition from command leadership.
  • Led team to achieve 100% score in a detailed inspection by outside element to ensure technical and administrative proficiency, earning recognition from command leadership.

Languages

  • English, Fluent
  • Haitian-creole, Advanced

Timeline

Service Technician

Firestone Auto Repair
04.2023 - Current

Automotive Technician

Pep Boys Auto Parts & Service
11.2022 - 03.2024

Store Manager

Metro by T-Mobile
05.2022 - 11.2022

Small Arms Repair Technician

USMC Camp Pendleton
08.2017 - 05.2022

Team Member

McDonald's Restaurant
02.2016 - 08.2017

Associate of Applied Science - Automotive And Diesel Engineering

Universal Technical Institute

Certificate - Leadership And Ethics

Marine Corps Distance Education Program

Certificate - Career And Technical Education

Small Arms Repair Course

High School Diploma -

Apopka High School

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