RAN GOTO
Eagle Point
Summary
Worked in both front desk and housekeeping roles in Japan for one year. Worked five days a week, averaging over eight hours per day. Primarily handled front desk duties at work, but also occasionally performed housekeeping tasks, during which made sure to pay attention to detail while cleaning. Currently, my English proficiency may make it challenging to work at the front desk, but improving my English skills is my career goal. Aim to work at the front desk in the future.
Overview
5
5
years of professional experience
Work History
Public Area Attendant
Green Island
Cairns
07.2024 - 11.2024
- Maintain cleanliness and organization of public areas, including restrooms, offices, restaurants, and pathways.
- Perform sweeping, mopping, vacuuming, and sanitizing high-touch surfaces to ensure hygiene standards.
- Clear pathways of debris using a backpack leaf blower and report maintenance issues.
- Assist with unloading supplies and provide helpful information to guests.
- Follow health and safety regulations while maintaining a professional appearance.
Receptionist Room Attendant
IP City Hotel
Osaka
10.2022 - 10.2023
- Treated all customers equally and paid attention to team coordination and focused on attention to detail during cleaning and strived to adhere strictly to time targets
- Provided professional and courteous service to all guests, ensuring a positive experience.
- Managed check-ins, check-outs, and guest inquiries efficiently.
- Handled reservations, payments, and administrative tasks with accuracy.
- Resolved customer issues effectively while maintaining a high level of professionalism.
- Worked closely with team members to ensure smooth hotel operations.
Kitchen Staff Waiter
Restaurant Mifuku sushi
Kyoto
02.2020 - 10.2021
- Have expertise as a waiter and have worked parttime as a cook
- Always vigilant about hygiene management, including preventing foodborne illnesses, and handle food ingredients correctly
Education
Ryukoku university - global economy and investment
Ryukoku university
Japan02.2025
Skills
- OPERA Operator
- Room Attendant
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Customer Service Skills
- International Driver's License
- English(Intermediate）
- Japanese(Native）
Teamwork
Teamwork is crucial in the hotel industry, so always strive to communicate with colleagues, sharing failures and helping each other, believing that this collaboration improves service and enables us to provide guests with the best hospitality possible.
Timeline
Public Area Attendant
Green Island
07.2024 - 11.2024
Receptionist Room Attendant
IP City Hotel
10.2022 - 10.2023
Kitchen Staff Waiter
Restaurant Mifuku sushi
02.2020 - 10.2021
Ryukoku university - global economy and investment
Ryukoku university
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