Ramonito Racelis
Pasig, Metro Manila
Summary
Dynamic store manager skilled in documentation, reporting, and cash handling. Known for analyzing inventory levels to optimize stock management and reduce costs. Eager to leverage expertise to enhance operational efficiency and drive store performance.
Overview
24
24
years of professional experience
Work History
Store Manager
Premiumbikes Corporation
05.2018 - Current
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Developed and implemented sales strategies to enhance customer experience and drive revenue growth.
- Trained and mentored staff in product knowledge and customer service best practices.
- Analyzed inventory levels, optimizing stock management to reduce excess and improve turnover rates.
Marketing Assistant
Premiumbikes Corporation
04.2014 - 05.2018
- Analyzed marketing data to evaluate campaign effectiveness and optimize strategies.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Managed social media accounts, increasing brand visibility and audience interaction.
Field Collector and Verifier
Robinsons Bank
07.2011 - 04.2014
- Collected outstanding debts through effective communication and negotiation techniques.
- Developed and maintained relationships with clients to facilitate timely payments.
- Analyzed account data to identify trends and prioritize collection efforts.
- Implemented strategies to improve collection efficiency and reduce delinquency rates.
Credit Investigator
Capital and Leverage Finance Corporation
01.2007 - 05.2011
- Conducted thorough credit investigations to assess risk and financial viability of applicants.
- Collaborated with internal teams to streamline investigation processes and improve efficiency.
- Developed comprehensive reports summarizing findings for decision-making by management.
- Ensured compliance with regulatory standards throughout the credit investigation process.
- Enhanced customer satisfaction through timely and accurate credit investigations for loan applications.
Area Team Leader
Rural Bank of Pres. Manuel A.Roxas Zamboanga Del Norte
10.2003 - 06.2006
- Led team operations to enhance service delivery and customer satisfaction.
- Analyzed performance metrics, ensuring alignment with organizational objectives and standards.
- Developed strategic plans to achieve branch goals and drive growth initiatives.
- Implemented process improvements that reduced turnaround time for customer transactions.
Cashier
Chip In by the Sea
02.2003 - 10.2003
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Developed strong customer relationships through attentive service and follow-up interactions.
Service Crew
Top Dinner
07.2002 - 01.2003
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment and tools efficiently to support food preparation and service.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health standards.
- Enhanced customer satisfaction by providing efficient and friendly service.
Service Crew
Jollibee Fast Food
10.2001 - 06.2002
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
Education
Elementary Education
Saint Vincent`s College
Dipolog City, Province Of Zamboanga Del Norte, Philippines10-2001
Skills
- Multitasking and organization
- Store operations
- Customer service management
- Accurate cash handling
- Opening and closing procedures
- Documentation and reporting
Timeline
Store Manager
Premiumbikes Corporation
05.2018 - Current
Marketing Assistant
Premiumbikes Corporation
04.2014 - 05.2018
Field Collector and Verifier
Robinsons Bank
07.2011 - 04.2014
Credit Investigator
Capital and Leverage Finance Corporation
01.2007 - 05.2011
Area Team Leader
Rural Bank of Pres. Manuel A.Roxas Zamboanga Del Norte
10.2003 - 06.2006
Cashier
Chip In by the Sea
02.2003 - 10.2003
Service Crew
Top Dinner
07.2002 - 01.2003
Service Crew
Jollibee Fast Food
10.2001 - 06.2002
Elementary Education
Saint Vincent`s College