Ramon Breeman Cabilin
Prk. Sunrise, Brgy. E Lopez, Silay City, Negros Occidental
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
IQor Bacolod
09.2023 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sale Support Utility
Super Metro Talisay
03.2023 - 09.2023
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Served as a reliable resource for customers by answering questions about products, services, or policies promptly and accurately.
Service Crew Member
McDonalds Forbes Hill
01.2023 - 03.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Technical Support Representative
Concentrix Bacolod
08.2022 - 01.2023
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Education
Bachelor Of Science - Psychology
Colegio San Agustin-Bacolod
Benigno S. Aquino Drive, Bacolod City, Negros Occi06.2022
Skills
- Computer proficiency
- Administrative support
- Office equipment proficiency
- Technical support
- Team development
- Training development
- Human resources support
- Recruitment and hiring
Timeline
Customer Service Representative
IQor Bacolod
09.2023 - 12.2024
Sale Support Utility
Super Metro Talisay
03.2023 - 09.2023
Service Crew Member
McDonalds Forbes Hill
01.2023 - 03.2023
Technical Support Representative
Concentrix Bacolod
08.2022 - 01.2023
Bachelor Of Science - Psychology
Colegio San Agustin-Bacolod
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