Ramir Cabiles
Project Manager
San Juan City
Summary
A highly organized and results-driven Project Manager with over 6+ years of experience in managing and executing various telecom and software development projects. Proficient in project management methodologies, resource allocation, budget management, vendor management, and risk assessment. Possesses excellent communication skills and can work well with cross-functional teams, stakeholders, and clients.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Client Services Project Manager
NICE CXone
Taguig
07.2022 - Current
- Direct and manage project development and delivery from beginning to end
- Set and continually manage project expectations with team members and stakeholders
- Define project scope, goals, and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners
- Develop project plans, diagrams, and communications documents
- Estimate the resources and participants needed to achieve project goals
- Negotiate with other department managers and implementation managers for the allocation of required staff
- Identify and manage project dependencies and critical path
- Plan and schedule project timelines and milestones using appropriate tools
- Track deliverables
- Develop and deliver progress reports, proposals, requirements documentation, and presentations
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Build, develop, and grow any business relationships vital to the success of the project
- Collect sign-off confirming the customer's agreement on project completion and acceptance
- Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements
- Develop best practices and reusable tools for project execution and management
- Communicate in an effective and professional way with customers in and outside of NICE CXone.
Project Manager
Huawei Technologies Philippines, Inc
Taguig
12.2017 - 07.2022
- Led the successful implementation of multiple telecom projects from initiation to closing.
- Managed the project lifecycle, from project scope development to final delivery, ensuring projects are delivered on-time, within budget, and to the client's satisfaction. Resolving and escalating issues in a timely fashion and can communicate sensitive information tactfully
- Collaborated with cross-functional teams, including engineers, contractors, vendors, and subcontractors, to ensure project milestones are met.
- Conducted regular status meetings and reported on project progress, including any risks and issues, to the stakeholders and clients.
- Ensured quality assurance and control standards are maintained, and project deliverables meet the client's requirements and specifications.
- Ensures completion of documentary standards for all project and stored appropriately
Project Controller
Huawei Technologies Philippines, Inc
Taguig
09.2016 - 11.2017
- Analyzes and provides feedback on key project issues to management in a timely manner and on a consistent basis along with potential remedies
- Recommend and execute corrective actions to handle project compliance
- Manages day-to-day operational aspects of a project and scope
- Break projects into doable actions and set timeframes
- Coordinate project management activities, resources, equipment, and information
- Organizing, attending, and participating in stakeholder meetings
- Ensure standards and requirements are met through conducting quality assurance tests and site audits.
Technical Engineer
ZTE Philippines, Inc
Makati
07.2012 - 08.2016
- Creates and authored MOP documents with step by step and detailed procedures of Minor, Major, Critical Activities to be implemented in each project
- Fault handling and escalation, Identifying and initial analysis responding to network issues raised by customers
- Attend customer meetings to explain network engineering details and customize configurations
- Presents the completed installation and testing of the company products to the clients for their hardware and software acceptance.
Junior RF Engineer
ZTE Philippines, Inc
Makati
02.2012 - 06.2012
- Prepared configuration script aligned with network design and performed commissioning of newly installed site
- Meets customer to discuss project dependencies and provides recommendation on resolving issues in-volving the roll-out activity
- Lead the technical team from site installation, integration to site acceptance and ensures that the quality is according to the standard set by the customer
- Ensured each activity schedule were strictly followed.
Education
Bachelor of Science - Electronics and Communications Engineering
New Era University
Quezon City 06.2006 - 05.2011
Skills
Project management methodologies (Agile, Waterfall)
Accomplishments
- Service Excellence Award - Huawei Technologies Philippines, Inc
Certification
Project Leadership
Additional Information
- ACD/IVR Core Project
January 2023 – Present - CXone User Hub Conversion
August 2022 – Dec 2022 - Globe Telecom MWAN HSAGG
October 2019 – July 2022 - Globe Telecom Project DAVID, VDSL and Rectifier Changeout
September 2016 – September 2019 - Globe Telecom NGN Project
December 2015 – August 2016 - Bayan Telecommunications MSAN Project
December 2014 – November 2015 - SMART Communications Carrier Ethernet Network Project Phase 1, 2 and 3
February 2012 – November 2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Project Leadership
09-2022
Project Management Foundations: Communication
08-2022
Salesforce Essential Training
08-2022
Scrum: The Basics
08-2022
Cloud Methodology 2022
08-2022
Client Services Project Manager
NICE CXone
07.2022 - Current
Project Manager
Huawei Technologies Philippines, Inc
12.2017 - 07.2022
Project Controller
Huawei Technologies Philippines, Inc
09.2016 - 11.2017
Technical Engineer
ZTE Philippines, Inc
07.2012 - 08.2016
Junior RF Engineer
ZTE Philippines, Inc
02.2012 - 06.2012
Bachelor of Science - Electronics and Communications Engineering
New Era University
06.2006 - 05.2011
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