Ralph David Maigue
Lapu-Lapu,Cebu
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Part-Time Crypto Trader
Owner
01.2022 - Current
- Daytrade in crypto futures
Senior Operations Manager
Crushvertise
08.2020 - 01.2022
- Oversaw staff performance review assessments quarterly
- Managed employee-related issues encompassing labor, turnover and diversity.
- Allocated resources to planned programs according to business objectives.
- Responsible for Payroll and accounting
- Streamlined operations and budgeted effectively to decrease spending
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
Manager, Pipeline / Executive Assistant
Crushvertise
08.2017 - 08.2020
- Manage Pipeline Team - making sure that everything runs smoothly on the pipeline and up to their optimal performance and make sure to provide support to the US team
- Manage Applicants and Interviews - manages HR duties, onboarding, hiring and paperworks
- Organize Emails
- Call and setup appointments
- Update small edits in Websites
- Update podcast
- Manage accounting and finances for the company
Jr. Media Buyer
Crushvertise
02.2020 - 05.2020
- Creating effective ad copies and multi media
- Daily Monitoring of Ad Performance and Status
- Creating, optimizing and A/B test of the ads (Social Media & Affiliate Networks)
- Creation of Media Strategy
- Ensure that cost per acquisition will meet the Company's goal
- Maintain sales volume and ad traffic
- Coordinate with the Launch team to ensure that results will be accurate and up to date
Recruiting Partner
Grassbridge
06.2015 - 11.2018
- source potential profiles for a specific role
- assist recruiter in their emails
- update Salesforce information
Technical Admin Assistant
Crushvertise
06.2015 - 11.2018
- Upload websites through FileZilla or other FTPs/SFTPs
- Organize and review files, updating HTML with appropriate links
- Access dashboards of tracking platforms and adjust links, testing click-throughs on VPNs
- Following through on an optimization checklist to speed up websites
- Testing websites, reducing image sizes, replacing JS code
Executive Virtual Assistant
WireFuseMedia, LLC
04.2014 - 04.2017
- Organize emails
- Supervise people to get task done
- Call people and setup appointments
- Manage websites (Wordpress and HTML)
- Manage my client's social accounts (linkedin, facebook, crunchbase etc)
- Manage companies' social accounts
- Manages adwords and analytics
- Setup meetings
- Assist client in refunding purchases in various online retailers
- Supervise clients expenses
- Create new accounts for new employees
- Manages Xero, accounting and other account softwares
Riot Player Support
Aegis PeopleSupport, Inc
11.2012 - 04.2014
- Support Riot Player by answering tickets in Zendesk
Bookkeeper
Virtual Assistant
10.2012 - 10.2013
- Received booking inquiries from customers
- Advise customers if date is available or not
- Accepts/Denies booking inquiries
- Follow up with caretaker for cleaning the place
Virtual Assistant
Comfortscape
08.2012 - 02.2013
- Send daily reports on clients stocks (Microsoft Excel)
- Send orders to customers if stocks are available in Amazon
- Create a monthly report (Microsoft Excel)
- Send feedback emails to customers on Amazon
- Answer customer emails
Technical Support Representative
Convergys
09.2009 - 09.2012
- Assist Microsoft customers which have problems related to Windows 7 thru phone and chat support
- Assist Time Warner Cable customer about issues on their connection such as slow internet, intermittent internet, etc.
Technical Support Representative
TeleTech Philippines
11.2008 - 05.2009
- Assist HP customers with All-in-One printer problems such as USB/network connection problems, scanning problems and hardware issues.
IT Helpdesk Support Intern
Lexmark
01.2006 - 01.2007
- Provide IT support to employees such as fixing/replacing defective computer parts, setting up new computer for new hires, fix networking issues etc.
Education
Bachelor of Science - Electronics And Communications Engineering
University of San Carlos
Talamban Campus, Cebu 06.2002 - 03.2007
Skills
Onboardingundefined
Timeline
Part-Time Crypto Trader
Owner
01.2022 - Current
Senior Operations Manager
Crushvertise
08.2020 - 01.2022
Jr. Media Buyer
Crushvertise
02.2020 - 05.2020
Manager, Pipeline / Executive Assistant
Crushvertise
08.2017 - 08.2020
Recruiting Partner
Grassbridge
06.2015 - 11.2018
Technical Admin Assistant
Crushvertise
06.2015 - 11.2018
Executive Virtual Assistant
WireFuseMedia, LLC
04.2014 - 04.2017
Riot Player Support
Aegis PeopleSupport, Inc
11.2012 - 04.2014
Bookkeeper
Virtual Assistant
10.2012 - 10.2013
Virtual Assistant
Comfortscape
08.2012 - 02.2013
Technical Support Representative
Convergys
09.2009 - 09.2012
Technical Support Representative
TeleTech Philippines
11.2008 - 05.2009
IT Helpdesk Support Intern
Lexmark
01.2006 - 01.2007
Bachelor of Science - Electronics And Communications Engineering
University of San Carlos
06.2002 - 03.2007
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