Ralph David Maigue
Lapu-Lapu,Cebu
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Part-Time Crypto Trader
Owner
2022.01 - Current
- Daytrade in crypto futures
Senior Operations Manager
Crushvertise
2020.08 - 2022.01
- Oversaw staff performance review assessments quarterly
- Managed employee-related issues encompassing labor, turnover and diversity.
- Allocated resources to planned programs according to business objectives.
- Responsible for Payroll and accounting
- Streamlined operations and budgeted effectively to decrease spending
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
Manager, Pipeline / Executive Assistant
Crushvertise
2017.08 - 2020.08
- Manage Pipeline Team - making sure that everything runs smoothly on the pipeline and up to their optimal performance and make sure to provide support to the US team
- Manage Applicants and Interviews - manages HR duties, onboarding, hiring and paperworks
- Organize Emails
- Call and setup appointments
- Update small edits in Websites
- Update podcast
- Manage accounting and finances for the company
Jr. Media Buyer
Crushvertise
2020.02 - 2020.05
- Creating effective ad copies and multi media
- Daily Monitoring of Ad Performance and Status
- Creating, optimizing and A/B test of the ads (Social Media & Affiliate Networks)
- Creation of Media Strategy
- Ensure that cost per acquisition will meet the Company's goal
- Maintain sales volume and ad traffic
- Coordinate with the Launch team to ensure that results will be accurate and up to date
Recruiting Partner
Grassbridge
2015.06 - 2018.11
- source potential profiles for a specific role
- assist recruiter in their emails
- update Salesforce information
Technical Admin Assistant
Crushvertise
2015.06 - 2018.11
- Upload websites through FileZilla or other FTPs/SFTPs
- Organize and review files, updating HTML with appropriate links
- Access dashboards of tracking platforms and adjust links, testing click-throughs on VPNs
- Following through on an optimization checklist to speed up websites
- Testing websites, reducing image sizes, replacing JS code
Executive Virtual Assistant
WireFuseMedia, LLC
2014.04 - 2017.04
- Organize emails
- Supervise people to get task done
- Call people and setup appointments
- Manage websites (Wordpress and HTML)
- Manage my client's social accounts (linkedin, facebook, crunchbase etc)
- Manage companies' social accounts
- Manages adwords and analytics
- Setup meetings
- Assist client in refunding purchases in various online retailers
- Supervise clients expenses
- Create new accounts for new employees
- Manages Xero, accounting and other account softwares
Riot Player Support
Aegis PeopleSupport, Inc
2012.11 - 2014.04
- Support Riot Player by answering tickets in Zendesk
Bookkeeper
Virtual Assistant
2012.10 - 2013.10
- Received booking inquiries from customers
- Advise customers if date is available or not
- Accepts/Denies booking inquiries
- Follow up with caretaker for cleaning the place
Virtual Assistant
Comfortscape
2012.08 - 2013.02
- Send daily reports on clients stocks (Microsoft Excel)
- Send orders to customers if stocks are available in Amazon
- Create a monthly report (Microsoft Excel)
- Send feedback emails to customers on Amazon
- Answer customer emails
Technical Support Representative
Convergys
2009.09 - 2012.09
- Assist Microsoft customers which have problems related to Windows 7 thru phone and chat support
- Assist Time Warner Cable customer about issues on their connection such as slow internet, intermittent internet, etc.
Technical Support Representative
TeleTech Philippines
2008.11 - 2009.05
- Assist HP customers with All-in-One printer problems such as USB/network connection problems, scanning problems and hardware issues.
IT Helpdesk Support Intern
Lexmark
2006.01 - 2007.01
- Provide IT support to employees such as fixing/replacing defective computer parts, setting up new computer for new hires, fix networking issues etc.
Education
Bachelor of Science - Electronics And Communications Engineering
University of San Carlos
Talamban Campus, Cebu 2002.06 - 2007.03
Skills
OnboardingData AnalysisTime ManagementRecruitingTroubleshootingCustomer SupportAnalytical SkillsProject ManagementHuman Resources (HR)Problem Solving
Timeline
Part-Time Crypto Trader
Owner
2022.01 - Current
Senior Operations Manager
Crushvertise
2020.08 - 2022.01
Jr. Media Buyer
Crushvertise
2020.02 - 2020.05
Manager, Pipeline / Executive Assistant
Crushvertise
2017.08 - 2020.08
Recruiting Partner
Grassbridge
2015.06 - 2018.11
Technical Admin Assistant
Crushvertise
2015.06 - 2018.11
Executive Virtual Assistant
WireFuseMedia, LLC
2014.04 - 2017.04
Riot Player Support
Aegis PeopleSupport, Inc
2012.11 - 2014.04
Bookkeeper
Virtual Assistant
2012.10 - 2013.10
Virtual Assistant
Comfortscape
2012.08 - 2013.02
Technical Support Representative
Convergys
2009.09 - 2012.09
Technical Support Representative
TeleTech Philippines
2008.11 - 2009.05
IT Helpdesk Support Intern
Lexmark
2006.01 - 2007.01
Bachelor of Science - Electronics And Communications Engineering
University of San Carlos
2002.06 - 2007.03