Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ralp Tongco

Sales Associate
San Francisco Agusan Del Sur

Summary

Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques. Hardworking employee enthusiastic about learning sales and customer relation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Language

Work History

Salesperson

TALA CELLPHONE ACCESSORIES
06.2018 - 03.2022
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Expanded brand and marketing strategies by planning strategic events.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Developed and grew leads through repeat business and customer referrals.
  • Located merchandise across various stores to address customer needs.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Worked to build relationships with customers and built potential for additional sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Trained and mentored new sales representatives.
  • Collaborated with cross-functional teams to identify and address customer needs.

Salesperson

Empire East Land Holdings, Inc
04.2017 - 03.2018
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Expanded brand and marketing strategies by planning strategic events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and implemented sales strategies to increase profits.

Bank Teller/Reliever

Peoples Bank Of Caraga, Inc
03.2016 - 02.2017
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Maintained accurate records of customer transactions in line with bank procedures.

Education

Bachelor of Science - Business Administration And Management

Southway College of Technology
Barangay 3, San Francisco, Agusan Del Sur
04.2001 -

Skills

Account Management

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Timeline

Salesperson

TALA CELLPHONE ACCESSORIES
06.2018 - 03.2022

Salesperson

Empire East Land Holdings, Inc
04.2017 - 03.2018

Bank Teller/Reliever

Peoples Bank Of Caraga, Inc
03.2016 - 02.2017

Bachelor of Science - Business Administration And Management

Southway College of Technology
04.2001 -
Ralp TongcoSales Associate