Summary
Overview
Work History
Education
Skills
Timeline
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Rain Mark Organas

Columbio , Sultan Kudarat,BUL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Powergate, Mandaue Cebu
02.2023 - 02.2024
  • Streamlined processes for improved efficiency and reduced wait times.
  • Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
  • Handled escalated concerns efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Gardener/ Garden Staff / Maintenance Utility

Organikian Urban Farm And Cafe
09.2022 - 10.2022
  • Maximized plant health with customized fertilization programs tailored to specific nutrient needs of various plant species.
  • Cultivated strong relationships with local nurseries to secure high-quality plants at competitive prices for clients'' projects.
  • Contributed to a safe working environment by adhering to company safety protocols and maintaining well-organized workspaces.
  • Collaborated with clients to develop personalized garden plans, delivering satisfaction through tailored outdoor spaces.
  • Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.

Education

Bachelor of Science - Computer Engineering

University of Southern Mindanao-Main Campus
Kabacan, Province Of Cotabato, Philippines
04.2001 -

Skills

Account updating

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Timeline

Customer Service Representative

Powergate, Mandaue Cebu
02.2023 - 02.2024

Gardener/ Garden Staff / Maintenance Utility

Organikian Urban Farm And Cafe
09.2022 - 10.2022

Bachelor of Science - Computer Engineering

University of Southern Mindanao-Main Campus
04.2001 -

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Rain Mark Organas