Summary
Overview
Work History
Education
Skills
Certification
Languages
Citizenship
Logisticsexperience - Responsibilities
Classification
Personal Information
Timeline
Generic

RAINIEL NATIVIDAD

Laguna

Summary

Motivated professional with a proven track record of exceptional customer service, exceeding sales goals, and managing inventory. Excellent communication, problem-solving, and organizational skills. Experienced in developing and maintaining relationships with clients, vendors, and colleagues. Successful in driving projects to completion in a timely manner and delivering results. Extensive experience in retail sales with a comprehensive knowledge of products and services. Reliable worker with excellent communication, time management, and computer skills. Detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Skilled in operating a variety of tools, machinery, and equipment for indoor and outdoor projects. Experienced in general labor duties, including loading/unloading materials, demolition, and site preparation. Possesses a valid driver's license and a strong work ethic. Talented Logistics Specialist with a detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating inbound and outbound schedules. Highly organized and forward-thinking team player. Organized Logistics Specialist with 4 years of experience in project management. Skilled at multitasking, prioritization, data analysis, and streamlining operations for increased processing functionality and optimized business profitability. Dedicated to solutions-oriented problem-solving and effective employee training. Multi-faceted Logistics Specialist with a solid history of streamlining operations and trimming costs. Reliable and results-driven supply chain manager with superb organization skills, excellent people skills, and a reputation for utmost integrity. Eager to increase productivity and client satisfaction. Demonstrated success in meeting tight schedule demands by working with vendors, customers, and team members. Skilled at handling internal organization and inventory counts, resolving customer problems, and achieving objectives with suppliers.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Customer Service Sales Agent

Iqor for T-Mobile
10.2024 - Current

BPO Customer Service

TTEC
03.2024 - 08.2024
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Lived and studied overseas, United States of America. Advantages with great English written, listening and speaking skills.

Pick up Associate

Walmart
08.2022 - 01.2023
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes
  • Entered package information into company's computer system.

Logistics Specialist

United States Navy
05.2009 - 05.2013

This is a Military service in the US. The United States Navy, I was a Logistic Specialist that handles supplies through out the fleet of our forces.

Education

High School Diploma -

Great Mills High School
Great Mills, MD 20653 USA
01.2008

Skills

  • Pallet arrangement
  • Pick lists
  • Route logs
  • Order picking and processing
  • Forklift Operation
  • Customer relationships
  • Customer Response
  • Logistics Analysis
  • Warehouse Management
  • Safety practices
  • Documentation Management
  • Resolving Problems
  • Account managing
  • Distribution Management
  • Transportation Planning
  • Database Management
  • Customs Compliance
  • Documentation skills
  • Updating logs
  • Evaluating proposals
  • Handling International Customer service calls
  • Flexible working schedule
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Time Management
  • Flexible and Adaptable
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Computer Skills
  • Good in English Written and Spoken

Certification

  • Driver's License
  • MMC License
  • Forklift certified
  • Crane operator certified
  • CPR and First Aid Certified

Languages

English
Studied and lived in the US
Bilingual

Citizenship

US Citizen and Filipino Citizen

Logisticsexperience - Responsibilities

  • Monitored shipment progress using automated systems such as tracking software or GPS technology.
  • Coordinated transportation services including scheduling pick-ups and deliveries, tracking shipments, negotiating rates, and ensuring on-time delivery of goods.
  • Managed inventory levels by monitoring stock levels, replenishing as necessary, and keeping accurate records.
  • Kept materials organized in a central laydown area and maintained an inventory of stocked materials.
  • Conducted regular audits of inventory data to ensure accuracy of information in system databases.
  • Collaborated closely with procurement teams to ensure availability of materials needed for production runs.
  • Analyzed areas of logistics for continuous improvement and to determine the most cost-effective means or methods of operations.
  • Utilized problem-solving skills when faced with unexpected challenges during order fulfillment processes.
  • Prepared invoices for payment processing upon completion of deliveries or services rendered.
  • Integrated safety requirements and measures in all logistics activities.
  • Maintained up-to-date knowledge of shipping regulations both domestic and international.
  • Ensured compliance with all applicable federal, state, local regulations regarding safety standards in the warehouse environment.
  • Assisted site purchasing agent or field leaders to maintain proper levels of stocked materials and consumable goods.
  • Drafted detailed documentation outlining terms and conditions for vendor agreements.
  • Negotiated contracts with third party providers for optimal pricing without sacrificing quality service levels.
  • Prioritized tasks and managed deadlines under strict time constraints.
  • Resolved issues during shipping, communicating delays to relevant individuals.
  • Reported project plans, progress, and results.
  • Directed availability and allocation of materials, supplies, and finished products.
  • Supported development of training materials and technical manuals.

Classification

C ( US Based )

Personal Information

Date of Birth: 04/06/1990

Timeline

Customer Service Sales Agent

Iqor for T-Mobile
10.2024 - Current

BPO Customer Service

TTEC
03.2024 - 08.2024

Pick up Associate

Walmart
08.2022 - 01.2023

Logistics Specialist

United States Navy
05.2009 - 05.2013

High School Diploma -

Great Mills High School
  • Driver's License
  • MMC License
  • Forklift certified
  • Crane operator certified
  • CPR and First Aid Certified
RAINIEL NATIVIDAD